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Tencent SkillHub · Data Analysis

Churn Risk Analyzer

Analyze customer data to score churn risk, categorize accounts, and recommend tailored retention actions for proactive customer success management.

skill openclawclawhub Free
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High Signal

Analyze customer data to score churn risk, categorize accounts, and recommend tailored retention actions for proactive customer success management.

⬇ 0 downloads ★ 0 stars Unverified but indexed

Install for OpenClaw

Quick setup
  1. Download the package from Yavira.
  2. Extract the archive and review SKILL.md first.
  3. Import or place the package into your OpenClaw setup.

Requirements

Target platform
OpenClaw
Install method
Manual import
Extraction
Extract archive
Prerequisites
OpenClaw
Primary doc
SKILL.md

Package facts

Download mode
Yavira redirect
Package format
ZIP package
Source platform
Tencent SkillHub
What's included
README.md, SKILL.md

Validation

  • Use the Yavira download entry.
  • Review SKILL.md after the package is downloaded.
  • Confirm the extracted package contains the expected setup assets.

Install with your agent

Agent handoff

Hand the extracted package to your coding agent with a concrete install brief instead of figuring it out manually.

  1. Download the package from Yavira.
  2. Extract it into a folder your agent can access.
  3. Paste one of the prompts below and point your agent at the extracted folder.
New install

I downloaded a skill package from Yavira. Read SKILL.md from the extracted folder and install it by following the included instructions. Then review README.md for any prerequisites, environment setup, or post-install checks. Tell me what you changed and call out any manual steps you could not complete.

Upgrade existing

I downloaded an updated skill package from Yavira. Read SKILL.md from the extracted folder, compare it with my current installation, and upgrade it while preserving any custom configuration unless the package docs explicitly say otherwise. Then review README.md for any prerequisites, environment setup, or post-install checks. Summarize what changed and any follow-up checks I should run.

Trust & source

Release facts

Source
Tencent SkillHub
Verification
Indexed source record
Version
1.0.0

Documentation

ClawHub primary doc Primary doc: SKILL.md 8 sections Open source page

Churn Risk Analyzer

Identify customers most likely to churn before they leave. Uses behavioral signals, usage patterns, and engagement data to score accounts and recommend retention actions.

When to Use

Customer success reviews Quarterly retention planning When usage data or support ticket logs are available Proactive outreach prioritization

1. Gather Data

Ask the user for available data sources: Usage metrics (logins, feature adoption, API calls) Support tickets (frequency, sentiment, resolution time) Billing history (downgrades, late payments, discount requests) Engagement signals (email opens, meeting attendance, NPS scores) If no structured data, work from what the user describes qualitatively.

2. Score Each Account

Apply this risk framework: SignalWeightHigh Risk IndicatorUsage decline (30d)25%>30% dropSupport ticket spike20%2x+ above baselineChampion departure20%Key contact leftContract timing15%<90 days to renewalPayment behavior10%Late/disputed invoicesEngagement drop10%No response to last 3 outreach Score: 0-100 (higher = more likely to churn)

3. Categorize

🔴 Critical (75-100): Immediate intervention needed 🟡 At Risk (50-74): Schedule check-in this week 🟢 Healthy (25-49): Monitor monthly 💚 Thriving (0-24): Expansion opportunity

4. Recommend Actions

For each at-risk account, suggest specific retention plays: Executive sponsor call Custom success plan Feature training session Pricing review / loyalty offer Roadmap preview (show upcoming value)

5. Output

Generate a retention report with: Ranked list of accounts by churn risk Top 3 actions per critical account Estimated revenue at risk 30/60/90 day retention calendar

Integration Notes

Works with CSV exports, CRM data, or manual input Pair with the AfrexAI Context Packs for industry-specific retention strategies ($47/pack) For a full AI-powered retention system built for your business, try the AI Revenue Calculator to see what you're leaving on the table

Category context

Data access, storage, extraction, analysis, reporting, and insight generation.

Source: Tencent SkillHub

Largest current source with strong distribution and engagement signals.

Package contents

Included in package
2 Docs
  • SKILL.md Primary doc
  • README.md Docs