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Post-Mortem & Incident Review

Guide structured, blameless post-mortems with root cause analysis, action tracking, and prevention steps to reduce repeat production incidents and outages.

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High Signal

Guide structured, blameless post-mortems with root cause analysis, action tracking, and prevention steps to reduce repeat production incidents and outages.

โฌ‡ 0 downloads โ˜… 0 stars Unverified but indexed

Install for OpenClaw

Quick setup
  1. Download the package from Yavira.
  2. Extract the archive and review SKILL.md first.
  3. Import or place the package into your OpenClaw setup.

Requirements

Target platform
OpenClaw
Install method
Manual import
Extraction
Extract archive
Prerequisites
OpenClaw
Primary doc
SKILL.md

Package facts

Download mode
Yavira redirect
Package format
ZIP package
Source platform
Tencent SkillHub
What's included
README.md, SKILL.md

Validation

  • Use the Yavira download entry.
  • Review SKILL.md after the package is downloaded.
  • Confirm the extracted package contains the expected setup assets.

Install with your agent

Agent handoff

Hand the extracted package to your coding agent with a concrete install brief instead of figuring it out manually.

  1. Download the package from Yavira.
  2. Extract it into a folder your agent can access.
  3. Paste one of the prompts below and point your agent at the extracted folder.
New install

I downloaded a skill package from Yavira. Read SKILL.md from the extracted folder and install it by following the included instructions. Then review README.md for any prerequisites, environment setup, or post-install checks. Tell me what you changed and call out any manual steps you could not complete.

Upgrade existing

I downloaded an updated skill package from Yavira. Read SKILL.md from the extracted folder, compare it with my current installation, and upgrade it while preserving any custom configuration unless the package docs explicitly say otherwise. Then review README.md for any prerequisites, environment setup, or post-install checks. Summarize what changed and any follow-up checks I should run.

Trust & source

Release facts

Source
Tencent SkillHub
Verification
Indexed source record
Version
1.0.0

Documentation

ClawHub primary doc Primary doc: SKILL.md 14 sections Open source page

Post-Mortem & Incident Review Framework

Run structured post-mortems that actually prevent repeat failures. Blameless analysis, root cause identification, and action tracking.

When to Use

After any production incident, outage, or service degradation After a missed deadline, failed launch, or lost deal After any event costing >$5K or >4 hours of team time Quarterly review of recurring incident patterns

1. Incident Summary (Complete Within 24 Hours)

Incident ID: [AUTO-GENERATED] Date/Time: [Start] โ†’ [End] (Duration: X hours) Severity: SEV-1 (revenue impact) | SEV-2 (customer impact) | SEV-3 (internal impact) Impact: [Users affected] | [Revenue lost] | [SLA breached Y/N] Detection: How was it found? (Monitoring / Customer report / Internal discovery) Detection Delay: Time from incident start โ†’ first alert

2. Timeline (Minute-by-Minute for SEV-1, 15-min blocks for SEV-2/3)

HH:MM - Event description HH:MM - First alert triggered HH:MM - Team notified HH:MM - Investigation started HH:MM - Root cause identified HH:MM - Fix deployed HH:MM - Confirmed resolved

3. Root Cause Analysis โ€” 5 Whys

Why 1: [Direct cause] Why 2: [Why did that happen?] Why 3: [Why did THAT happen?] Why 4: [Systemic cause] Why 5: [Organizational/cultural root]

4. Contributing Factors

Score each factor 0-3 (0=not a factor, 3=primary contributor): FactorScoreNotesMissing/inadequate monitoringInsufficient testingDocumentation gapsProcess not followedKnowledge concentration (bus factor)Capacity/scaling limitsThird-party dependencyCommunication breakdownChange management failureTechnical debt

5. What Went Well

List 3-5 things that worked during the response: Fast detection? Good runbooks? Strong communication? Quick escalation?

6. Action Items

Every action MUST have an owner and deadline: #ActionOwnerDeadlinePriorityStatus1P0/P1/P2Open Priority definitions: P0: Must complete before next business day P1: Must complete within 1 week P2: Must complete within 1 sprint/month

7. Recurrence Prevention

Monitoring added/improved for this failure mode Runbook created/updated Test coverage added Architecture change needed? (If yes, create RFC) Training needed for team?

Blameless Post-Mortem Rules

Focus on systems, not individuals "What happened" not "who did it" Assume everyone acted with best intentions and available information The goal is learning, not punishment If you find yourself writing someone's name next to a mistake, rewrite it as a process gap

Incident Cost Calculator

Direct costs: Revenue lost during downtime: $___ SLA credits issued: $___ Emergency vendor/contractor costs: $___ Indirect costs: Engineering hours ร— loaded rate: ___ hrs ร— $___/hr = $___ Customer churn risk (affected users ร— churn probability ร— LTV): $___ Brand/reputation (estimate): $___ Total incident cost: $___ Cost per minute of downtime: $___

Quarterly Incident Review

Every quarter, analyze patterns across all post-mortems: Top 3 root cause categories โ€” Where should you invest in prevention? Mean time to detect (MTTD) โ€” Is monitoring improving? Mean time to resolve (MTTR) โ€” Is response getting faster? Action item completion rate โ€” Are you actually fixing things? Repeat incidents โ€” Same root cause twice = systemic failure Cost trend โ€” Total incident cost per quarter (should decrease)

Industry-Specific Post-Mortem Considerations

IndustryKey FocusRegulatory RequirementFintechTransaction integrity, audit trailSOX, PCI-DSS incident reportingHealthcarePHI exposure, patient safetyHIPAA breach notification (60 days)SaaSSLA compliance, data integritySOC 2 incident managementE-commerceOrder integrity, payment processingPCI-DSS, consumer protectionManufacturingSafety incidents, production lossOSHA reporting requirements

Go Deeper

Your post-mortems reveal where AI agents should be deployed first โ€” the repetitive failures, the manual monitoring gaps, the processes that break under load. Find your highest-cost gaps: AI Revenue Leak Calculator Industry-specific deployment playbooks: AfrexAI Context Packs โ€” $47 Pick 3: $97 | All 10: $197 | Everything: $247 Deploy your first agent: Agent Setup Wizard Built by AfrexAI โ€” turning incident patterns into automation opportunities.

Category context

Workflow acceleration for inboxes, docs, calendars, planning, and execution loops.

Source: Tencent SkillHub

Largest current source with strong distribution and engagement signals.

Package contents

Included in package
2 Docs
  • SKILL.md Primary doc
  • README.md Docs