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    "name": "Veterinary Practice Operations",
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    "sections": [
      {
        "title": "Veterinary Practice Operations",
        "body": "Context pack for running a profitable, compliant veterinary practice. Covers service pricing benchmarks, DEA controlled substance compliance, OSHA safety programs, pharmacy/inventory management, staffing models, DVM compensation, and growth strategy from solo practice to multi-doctor hospital."
      },
      {
        "title": "When to Use",
        "body": "Setting or reviewing veterinary service pricing\nDEA controlled substance compliance and biennial inventory\nOSHA veterinary workplace safety programs\nPharmacy markup strategy and online pharmacy competition\nStaffing ratios, DVM compensation (ProSal, production, salary)\nPractice growth planning and acquisition economics\nKPI tracking and operational benchmarking"
      },
      {
        "title": "Industry Context",
        "body": "Market: $35B+ US veterinary services | 33,000+ practices | 7-9% annual growth"
      },
      {
        "title": "Service Pricing (2026)",
        "body": "ServiceSmall PracticeMetro/SpecialtyWellness Exam$55-75$75-120Spay (Dog, 40lb)$250-400$400-600Dental Cleaning$300-500$500-900Blood Panel (CBC+Chem)$125-200$175-300ACL Surgery$2,500-4,000$3,500-6,000Hospitalization/day$200-400$400-800\n\nTarget: 25-35% net margin on services, 40-50% on retail/pharmacy."
      },
      {
        "title": "DEA Compliance",
        "body": "Registration: DEA Form 224 ($888/3 years)\nSchedule II (fentanyl, injectable ketamine): double-locked safe, DEA 222 triplicate\nSchedule III-V: locked cabinet, biennial inventory\nLoss/theft: DEA Form 106 within 1 business day\nPenalties: up to $25,000/violation + license revocation"
      },
      {
        "title": "OSHA Requirements",
        "body": "Hazard Communication (HazCom) — SDS sheets, labeled containers\nExposure Control Plan — bloodborne pathogens, sharps, zoonotic diseases\nRadiation Safety — dosimetry badges, lead aprons, annual calibration\nAnesthetic Gas Monitoring — WAM monitoring, scavenger systems\nFormaldehyde Monitoring — if using formalin"
      },
      {
        "title": "Staffing Per DVM",
        "body": "Credentialed Vet Tech: 2-3 ($38K-55K)\nVet Assistant: 1-2 ($28K-38K)\nClient Service Rep: 1 ($30K-42K)\nPractice Manager: 1 per 3-5 DVMs ($55K-85K)"
      },
      {
        "title": "DVM Compensation",
        "body": "ProSal: base + % of production over threshold (most common)\nPure Production: 18-22% of personal production\nSalary: $110K-160K associate, $140K-200K+ experienced"
      },
      {
        "title": "10 KPIs",
        "body": "Revenue per DVM hour: $350-500+\nAverage Transaction Value: $200-350\nNew Client Growth: 15-25%/year\nClient Retention: 80%+\nNo-Show Rate: <10%\nCompliance Rate: 60-80%\nAR >30 days: <5% of revenue\nStaff Turnover: <20%/year\nInventory Turns: 8-12x/year\nNet Profit Margin: 15-20%+"
      },
      {
        "title": "Growth Stages",
        "body": "Solo ($500K-$1M): 1 DVM, 15+ appts/day, wellness plans, Google reviews\nMulti-Doctor ($1M-$3M): 2-4 DVMs, dental suite, in-house lab, PIMS\nHospital ($3M-$10M+): 5+ DVMs, specialists, urgent care, satellite locations"
      },
      {
        "title": "Acquisition Valuations (2026)",
        "body": "Solo: 4-6x EBITDA\nMulti-doctor: 5-8x EBITDA\nCorporate buyers (Mars/VCA, NVA): 8-12x for multi-doctor"
      },
      {
        "title": "More from AfrexAI",
        "body": "Industry Context Packs ($47)\nAI Revenue Leak Calculator (Free)\nAgent Setup Wizard (Free)"
      }
    ],
    "body": "Veterinary Practice Operations\n\nContext pack for running a profitable, compliant veterinary practice. Covers service pricing benchmarks, DEA controlled substance compliance, OSHA safety programs, pharmacy/inventory management, staffing models, DVM compensation, and growth strategy from solo practice to multi-doctor hospital.\n\nWhen to Use\nSetting or reviewing veterinary service pricing\nDEA controlled substance compliance and biennial inventory\nOSHA veterinary workplace safety programs\nPharmacy markup strategy and online pharmacy competition\nStaffing ratios, DVM compensation (ProSal, production, salary)\nPractice growth planning and acquisition economics\nKPI tracking and operational benchmarking\nIndustry Context\n\nMarket: $35B+ US veterinary services | 33,000+ practices | 7-9% annual growth\n\nService Pricing (2026)\nService\tSmall Practice\tMetro/Specialty\nWellness Exam\t$55-75\t$75-120\nSpay (Dog, 40lb)\t$250-400\t$400-600\nDental Cleaning\t$300-500\t$500-900\nBlood Panel (CBC+Chem)\t$125-200\t$175-300\nACL Surgery\t$2,500-4,000\t$3,500-6,000\nHospitalization/day\t$200-400\t$400-800\n\nTarget: 25-35% net margin on services, 40-50% on retail/pharmacy.\n\nDEA Compliance\nRegistration: DEA Form 224 ($888/3 years)\nSchedule II (fentanyl, injectable ketamine): double-locked safe, DEA 222 triplicate\nSchedule III-V: locked cabinet, biennial inventory\nLoss/theft: DEA Form 106 within 1 business day\nPenalties: up to $25,000/violation + license revocation\nOSHA Requirements\nHazard Communication (HazCom) — SDS sheets, labeled containers\nExposure Control Plan — bloodborne pathogens, sharps, zoonotic diseases\nRadiation Safety — dosimetry badges, lead aprons, annual calibration\nAnesthetic Gas Monitoring — WAM monitoring, scavenger systems\nFormaldehyde Monitoring — if using formalin\nStaffing Per DVM\nCredentialed Vet Tech: 2-3 ($38K-55K)\nVet Assistant: 1-2 ($28K-38K)\nClient Service Rep: 1 ($30K-42K)\nPractice Manager: 1 per 3-5 DVMs ($55K-85K)\nDVM Compensation\nProSal: base + % of production over threshold (most common)\nPure Production: 18-22% of personal production\nSalary: $110K-160K associate, $140K-200K+ experienced\n10 KPIs\nRevenue per DVM hour: $350-500+\nAverage Transaction Value: $200-350\nNew Client Growth: 15-25%/year\nClient Retention: 80%+\nNo-Show Rate: <10%\nCompliance Rate: 60-80%\nAR >30 days: <5% of revenue\nStaff Turnover: <20%/year\nInventory Turns: 8-12x/year\nNet Profit Margin: 15-20%+\nGrowth Stages\nSolo ($500K-$1M): 1 DVM, 15+ appts/day, wellness plans, Google reviews\nMulti-Doctor ($1M-$3M): 2-4 DVMs, dental suite, in-house lab, PIMS\nHospital ($3M-$10M+): 5+ DVMs, specialists, urgent care, satellite locations\nAcquisition Valuations (2026)\nSolo: 4-6x EBITDA\nMulti-doctor: 5-8x EBITDA\nCorporate buyers (Mars/VCA, NVA): 8-12x for multi-doctor\nMore from AfrexAI\nIndustry Context Packs ($47)\nAI Revenue Leak Calculator (Free)\nAgent Setup Wizard (Free)"
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