# Send Chaterimo to your agent
Hand the extracted package to your coding agent with a concrete install brief instead of figuring it out manually.
## Fast path
- Download the package from Yavira.
- Extract it into a folder your agent can access.
- Paste one of the prompts below and point your agent at the extracted folder.
## Suggested prompts
### New install

```text
I downloaded a skill package from Yavira. Read SKILL.md from the extracted folder and install it by following the included instructions. Then review README.md for any prerequisites, environment setup, or post-install checks. Tell me what you changed and call out any manual steps you could not complete.
```
### Upgrade existing

```text
I downloaded an updated skill package from Yavira. Read SKILL.md from the extracted folder, compare it with my current installation, and upgrade it while preserving any custom configuration unless the package docs explicitly say otherwise. Then review README.md for any prerequisites, environment setup, or post-install checks. Summarize what changed and any follow-up checks I should run.
```
## Machine-readable fields
```json
{
  "schemaVersion": "1.0",
  "item": {
    "slug": "ai-customer-service-chatbot",
    "name": "Chaterimo",
    "source": "tencent",
    "type": "skill",
    "category": "通讯协作",
    "sourceUrl": "https://clawhub.ai/Caebixus/ai-customer-service-chatbot",
    "canonicalUrl": "https://clawhub.ai/Caebixus/ai-customer-service-chatbot",
    "targetPlatform": "OpenClaw"
  },
  "install": {
    "downloadUrl": "/downloads/ai-customer-service-chatbot",
    "sourceDownloadUrl": "https://wry-manatee-359.convex.site/api/v1/download?slug=ai-customer-service-chatbot",
    "sourcePlatform": "tencent",
    "targetPlatform": "OpenClaw",
    "packageFormat": "ZIP package",
    "primaryDoc": "SKILL.md",
    "includedAssets": [
      "README.md",
      "SKILL.md"
    ],
    "downloadMode": "redirect",
    "sourceHealth": {
      "source": "tencent",
      "status": "healthy",
      "reason": "direct_download_ok",
      "recommendedAction": "download",
      "checkedAt": "2026-04-23T16:43:11.935Z",
      "expiresAt": "2026-04-30T16:43:11.935Z",
      "httpStatus": 200,
      "finalUrl": "https://wry-manatee-359.convex.site/api/v1/download?slug=4claw-imageboard",
      "contentType": "application/zip",
      "probeMethod": "head",
      "details": {
        "probeUrl": "https://wry-manatee-359.convex.site/api/v1/download?slug=4claw-imageboard",
        "contentDisposition": "attachment; filename=\"4claw-imageboard-1.0.1.zip\"",
        "redirectLocation": null,
        "bodySnippet": null
      },
      "scope": "source",
      "summary": "Source download looks usable.",
      "detail": "Yavira can redirect you to the upstream package for this source.",
      "primaryActionLabel": "Download for OpenClaw",
      "primaryActionHref": "/downloads/ai-customer-service-chatbot"
    },
    "validation": {
      "installChecklist": [
        "Use the Yavira download entry.",
        "Review SKILL.md after the package is downloaded.",
        "Confirm the extracted package contains the expected setup assets."
      ],
      "postInstallChecks": [
        "Confirm the extracted package includes the expected docs or setup files.",
        "Validate the skill or prompts are available in your target agent workspace.",
        "Capture any manual follow-up steps the agent could not complete."
      ]
    }
  },
  "links": {
    "detailUrl": "https://openagent3.xyz/skills/ai-customer-service-chatbot",
    "downloadUrl": "https://openagent3.xyz/downloads/ai-customer-service-chatbot",
    "agentUrl": "https://openagent3.xyz/skills/ai-customer-service-chatbot/agent",
    "manifestUrl": "https://openagent3.xyz/skills/ai-customer-service-chatbot/agent.json",
    "briefUrl": "https://openagent3.xyz/skills/ai-customer-service-chatbot/agent.md"
  }
}
```
## Documentation

### Chaterimo - AI Customer Service for Shopify & E-commerce

Connect your Chaterimo AI chatbot to OpenClaw. Query customer conversations, analyze chatbot performance, and get insights from your e-commerce store's customer service data.

### What is Chaterimo?

Chaterimo is an AI-powered customer service platform that integrates with Shopify, Shoptet, Upgates, and eshop-rychle.cz e-commerce platforms. It provides 24/7 automated customer support powered by leading LLM models: ChatGPT, Claude, Gemini, and Grok.

You can use Chaterimo with your own API keys (BYOK - Bring Your Own Key) or choose a custom plan with included AI credits.

📖 Learn more: How to connect Chaterimo with Shopify

### List Your Chatbots

"Show me all my chatbots"

Returns all chatbots configured for your store with their AI model settings and status.

### Browse Conversations

"Show me conversations from last week"
"List conversations from my Shopify store"

View customer service conversations with filters by date and platform. All customer PII is automatically stripped for privacy.

### Read Conversation Transcripts

"Show me conversation #123"
"What did customers ask about yesterday?"

Get full conversations with messages between customers and your AI chatbot. All personally identifiable information is automatically redacted.

### Setup

Sign up at chaterimo.com
Connect your e-commerce platform (Shopify, Shoptet, Upgates, or eshop-rychle.cz)
Go to API Keys in your dashboard
Click Create API Key and copy the key
Set the environment variable:
CHATERIMO_API_KEY=cha_your_key_here

### API Endpoints

EndpointDescriptionGET /api/v1/chatbots/List all chatbots (returns chatbot IDs)GET /api/v1/chatbots/{chatbot_id}/Get chatbot detailsGET /api/v1/chatbots/{chatbot_id}/conversations/List conversations (returns conversation IDs)GET /api/v1/conversations/{conversation_id}/Get full conversation with messages

Your organisation is determined automatically from your API key - no need to specify it.

### PII Redaction

All conversation data returned by the API has personally identifiable information (PII) automatically stripped to protect customer privacy:

Data TypeExampleRedacted AsEmail addressesjohn@example.com[EMAIL]Phone numbers+1-555-123-4567[PHONE]

This ensures you can analyze conversation patterns and chatbot performance without exposing sensitive customer data.

### API Key Security

Hashed storage: API keys are stored as SHA256 hashes - we never store your raw key in plain text
One-time display: Your full API key is shown only once at creation - copy it immediately
Instant revocation: Revoke compromised keys immediately from your dashboard
Scoped access: Keys are scoped to specific permissions (read-only by default)

### Infrastructure Security

Rate limiting: 60 requests/minute per API key to prevent abuse
Audit logging: All API calls are logged with timestamps, endpoints, and response codes
Tenant isolation: API keys can only access data from their own organisation
HTTPS only: All API traffic is encrypted in transit

### Supported Platforms

Shopify - Full integration with product sync (Setup guide)
Shoptet - Czech e-commerce platform integration
Upgates - Full API integration
eshop-rychle.cz - Czech e-commerce platform

### Supported AI Models

Chaterimo supports multiple LLM providers via BYOK (Bring Your Own Key) or custom plans. We regularly update to include the latest models from each provider:

OpenAI - ChatGPT (latest GPT models)
Anthropic - Claude (latest Claude models)
Google - Gemini (latest Gemini models)
xAI - Grok (latest Grok models)

### Coming Soon (Phase 2+)

Analytics & metrics dashboard
Unanswered questions detection
Product search
Knowledge base management
Chatbot configuration via API

### Support

Website: chaterimo.com
Shopify Guide: How to connect Chaterimo with Shopify

### Example Usage

User: Show me my chatbots
Assistant: You have 2 chatbots configured:

1. **Main Store Support** (GPT-4)
   - Language: English
   - Status: Active

2. **Czech Support** (Claude)
   - Language: Czech
   - Status: Active

User: Show me recent conversations from Main Store Support
Assistant: Here are the last 5 conversations:

1. Session #abc123 - 12 messages - Feb 4, 2026
2. Session #def456 - 8 messages - Feb 4, 2026
3. Session #ghi789 - 3 messages - Feb 3, 2026
...
## Trust
- Source: tencent
- Verification: Indexed source record
- Publisher: Caebixus
- Version: 0.1.0
## Source health
- Status: healthy
- Source download looks usable.
- Yavira can redirect you to the upstream package for this source.
- Health scope: source
- Reason: direct_download_ok
- Checked at: 2026-04-23T16:43:11.935Z
- Expires at: 2026-04-30T16:43:11.935Z
- Recommended action: Download for OpenClaw
## Links
- [Detail page](https://openagent3.xyz/skills/ai-customer-service-chatbot)
- [Send to Agent page](https://openagent3.xyz/skills/ai-customer-service-chatbot/agent)
- [JSON manifest](https://openagent3.xyz/skills/ai-customer-service-chatbot/agent.json)
- [Markdown brief](https://openagent3.xyz/skills/ai-customer-service-chatbot/agent.md)
- [Download page](https://openagent3.xyz/downloads/ai-customer-service-chatbot)