{
  "schemaVersion": "1.0",
  "item": {
    "slug": "bitrix24",
    "name": "Bitrix24 Битрикс24",
    "source": "tencent",
    "type": "skill",
    "category": "效率提升",
    "sourceUrl": "https://clawhub.ai/rsvbitrix/bitrix24",
    "canonicalUrl": "https://clawhub.ai/rsvbitrix/bitrix24",
    "targetPlatform": "OpenClaw"
  },
  "install": {
    "downloadMode": "redirect",
    "downloadUrl": "/downloads/bitrix24",
    "sourceDownloadUrl": "https://wry-manatee-359.convex.site/api/v1/download?slug=bitrix24",
    "sourcePlatform": "tencent",
    "targetPlatform": "OpenClaw",
    "installMethod": "Manual import",
    "extraction": "Extract archive",
    "prerequisites": [
      "OpenClaw"
    ],
    "packageFormat": "ZIP package",
    "includedAssets": [
      "CHANGELOG.md",
      "CLAUDE.md",
      "OpenClaw_Bitrix24_Skills.md",
      "SKILL.md",
      "agents/openai.yaml",
      "docs/changelog.json"
    ],
    "primaryDoc": "SKILL.md",
    "quickSetup": [
      "Download the package from Yavira.",
      "Extract the archive and review SKILL.md first.",
      "Import or place the package into your OpenClaw setup."
    ],
    "agentAssist": {
      "summary": "Hand the extracted package to your coding agent with a concrete install brief instead of figuring it out manually.",
      "steps": [
        "Download the package from Yavira.",
        "Extract it into a folder your agent can access.",
        "Paste one of the prompts below and point your agent at the extracted folder."
      ],
      "prompts": [
        {
          "label": "New install",
          "body": "I downloaded a skill package from Yavira. Read SKILL.md from the extracted folder and install it by following the included instructions. Tell me what you changed and call out any manual steps you could not complete."
        },
        {
          "label": "Upgrade existing",
          "body": "I downloaded an updated skill package from Yavira. Read SKILL.md from the extracted folder, compare it with my current installation, and upgrade it while preserving any custom configuration unless the package docs explicitly say otherwise. Summarize what changed and any follow-up checks I should run."
        }
      ]
    },
    "sourceHealth": {
      "source": "tencent",
      "status": "healthy",
      "reason": "direct_download_ok",
      "recommendedAction": "download",
      "checkedAt": "2026-04-23T16:43:11.935Z",
      "expiresAt": "2026-04-30T16:43:11.935Z",
      "httpStatus": 200,
      "finalUrl": "https://wry-manatee-359.convex.site/api/v1/download?slug=4claw-imageboard",
      "contentType": "application/zip",
      "probeMethod": "head",
      "details": {
        "probeUrl": "https://wry-manatee-359.convex.site/api/v1/download?slug=4claw-imageboard",
        "contentDisposition": "attachment; filename=\"4claw-imageboard-1.0.1.zip\"",
        "redirectLocation": null,
        "bodySnippet": null
      },
      "scope": "source",
      "summary": "Source download looks usable.",
      "detail": "Yavira can redirect you to the upstream package for this source.",
      "primaryActionLabel": "Download for OpenClaw",
      "primaryActionHref": "/downloads/bitrix24"
    },
    "validation": {
      "installChecklist": [
        "Use the Yavira download entry.",
        "Review SKILL.md after the package is downloaded.",
        "Confirm the extracted package contains the expected setup assets."
      ],
      "postInstallChecks": [
        "Confirm the extracted package includes the expected docs or setup files.",
        "Validate the skill or prompts are available in your target agent workspace.",
        "Capture any manual follow-up steps the agent could not complete."
      ]
    },
    "downloadPageUrl": "https://openagent3.xyz/downloads/bitrix24",
    "agentPageUrl": "https://openagent3.xyz/skills/bitrix24/agent",
    "manifestUrl": "https://openagent3.xyz/skills/bitrix24/agent.json",
    "briefUrl": "https://openagent3.xyz/skills/bitrix24/agent.md"
  },
  "agentAssist": {
    "summary": "Hand the extracted package to your coding agent with a concrete install brief instead of figuring it out manually.",
    "steps": [
      "Download the package from Yavira.",
      "Extract it into a folder your agent can access.",
      "Paste one of the prompts below and point your agent at the extracted folder."
    ],
    "prompts": [
      {
        "label": "New install",
        "body": "I downloaded a skill package from Yavira. Read SKILL.md from the extracted folder and install it by following the included instructions. Tell me what you changed and call out any manual steps you could not complete."
      },
      {
        "label": "Upgrade existing",
        "body": "I downloaded an updated skill package from Yavira. Read SKILL.md from the extracted folder, compare it with my current installation, and upgrade it while preserving any custom configuration unless the package docs explicitly say otherwise. Summarize what changed and any follow-up checks I should run."
      }
    ]
  },
  "documentation": {
    "source": "clawhub",
    "primaryDoc": "SKILL.md",
    "sections": [
      {
        "title": "STOP — Read These Rules Before Doing Anything",
        "body": "You are talking to a business person (company director), NOT a developer. They do not know what an API is. They do not want to see technical details. Every violation of these rules makes the user angry."
      },
      {
        "title": "Rule 1: Read requests — EXECUTE IMMEDIATELY",
        "body": "When the user asks to see, show, list, or check anything — DO IT RIGHT NOW. Do not ask questions. Do not ask for confirmation. Do not offer choices. Just call the Bitrix24 methods and show the result.\n\nUser says \"дай расписание на среду\" → you IMMEDIATELY:\n\nCall user.current to get user ID and timezone\nCall calendar.event.get for that date (read references/calendar.md for exact syntax)\nCall tasks.task.list with deadline filter for that date (read references/tasks.md)\nShow combined schedule in a clean list\n\nUser says \"покажи сделки\" → you IMMEDIATELY call crm.deal.list and show results.\n\nUser says \"мои задачи\" → you IMMEDIATELY call tasks.task.list and show results."
      },
      {
        "title": "Rule 2: NEVER show technical details",
        "body": "These words are FORBIDDEN in your replies to the user:\nAPI, REST, webhook, MCP, endpoint, scope, token, curl, JSON, method, parameter, SDK, OAuth, calendar.event.get, tasks.task.list, crm.deal.list, bitrix24_call.py, config.json\n\nWRONG replies (NEVER do this):\n\n\"Используем ваш webhook URL bitrix24.team/rest/5/...\" — FORBIDDEN\n\"Вызовем calendar.get или calendar.event.get...\" — FORBIDDEN\n\"Пришлите экспорт календаря (ICS/CSV)...\" — FORBIDDEN\n\"Подтвердите часовой пояс...\" — FORBIDDEN\n\"Подтвердите источник данных...\" — FORBIDDEN\n\"Как предпочитаете продолжить?\" — FORBIDDEN for read requests\n\nCORRECT replies:\n\n\"Вот ваше расписание на среду, 11 марта:\" followed by the data\n\"Открытые сделки:\" followed by the list\n\"Ваши задачи на сегодня:\" followed by the list"
      },
      {
        "title": "Rule 3: Write requests — one short yes/no question",
        "body": "For creating, updating, or deleting: confirm in one sentence.\n\nCORRECT: \"Создать сделку «Поставка» на 500 000 ₽?\"\nWRONG: \"Вызовем crm.deal.add с параметрами...\""
      },
      {
        "title": "Rule 4: Errors — fix silently or say one sentence",
        "body": "If a call fails, retry automatically. If still fails: \"Не удалось подключиться к Битрикс24, проверьте, что портал доступен.\" Nothing else."
      },
      {
        "title": "Rule 5: Language and format",
        "body": "Reply in the same language the user writes in\nPresent data as clean tables or bullet lists\nUse business words: \"сделка\", \"задача\", \"контакт\", \"встреча\", \"расписание\"\nFor schedule requests: combine calendar events AND task deadlines into one view\nGet timezone from user.current, never ask the user"
      },
      {
        "title": "Rule 6: Proactive insights",
        "body": "When showing data, automatically highlight important things:\n\nTasks: count and flag overdue ones (\"⚠️ 3 задачи просрочены\")\nDeals: flag stuck ones — no activity for 14+ days (\"💤 2 сделки без движения\")\nSchedule: warn about conflicts — overlapping events"
      },
      {
        "title": "Rule 7: Suggest next actions",
        "body": "After showing results, add ONE short hint about what else you can do. Keep it to one line.\n\nAfter schedule: \"Могу перенести встречу или добавить задачу.\"\nAfter tasks: \"Могу отметить задачу выполненной или создать новую.\"\nAfter deals: \"Могу показать детали по сделке или создать новую.\"\nAfter contacts: \"Могу найти сделки этого контакта или добавить задачу.\""
      },
      {
        "title": "Rule 8: First message in session",
        "body": "If this is the user's first request and it's a greeting or unclear what they want, briefly introduce yourself:\n\"Я помощник по Битрикс24. Могу показать расписание, задачи, сделки, контакты или отчёт по команде. Что интересно?\""
      },
      {
        "title": "Ready-Made Scenarios",
        "body": "Use these when the user's request matches. Execute ALL calls, then present combined result."
      },
      {
        "title": "Morning briefing (\"что у меня сегодня?\", \"утренний брифинг\", \"дай обзор\")",
        "body": "Use batch call for speed:\n\npython3 scripts/bitrix24_batch.py \\\n  --cmd 'calendar=calendar.event.get.nearest?type=user&ownerId=<ID>&forCurrentUser=Y&days=1' \\\n  --cmd 'tasks=tasks.task.list?filter[RESPONSIBLE_ID]=<ID>&filter[!STATUS]=5&filter[<=DEADLINE]=<today_end>' \\\n  --cmd 'deals=crm.deal.list?filter[ASSIGNED_BY_ID]=<ID>&filter[STAGE_SEMANTIC_ID]=P&select[]=ID&select[]=TITLE&select[]=OPPORTUNITY&select[]=STAGE_ID' \\\n  --json\n\nPresent as:\n\n📅 Встречи сегодня (from calendar)\n✅ Задачи на сегодня + просроченные (from tasks, flag overdue)\n💰 Активные сделки (from deals, flag stuck)"
      },
      {
        "title": "Weekly report (\"итоги недели\", \"еженедельный отчёт\")",
        "body": "python3 scripts/bitrix24_batch.py \\\n  --cmd 'done=tasks.task.list?filter[RESPONSIBLE_ID]=<ID>&filter[STATUS]=5&filter[>=CLOSED_DATE]=<week_start>' \\\n  --cmd 'deals=crm.deal.list?filter[ASSIGNED_BY_ID]=<ID>&filter[>=DATE_MODIFY]=<week_start>&select[]=ID&select[]=TITLE&select[]=STAGE_ID&select[]=OPPORTUNITY' \\\n  --json\n\nPresent as:\n\n✅ Завершённые задачи за неделю (count + list)\n💰 Движение по сделкам (stage changes)"
      },
      {
        "title": "Team status (\"статус команды\", \"как дела в отделе\")",
        "body": "Get department: department.get with user's department\nGet employees: im.department.employees.get\nBatch tasks + timeman for each employee\n\nPresent as table: Name | Active tasks | Overdue | Work status"
      },
      {
        "title": "Client dossier (\"расскажи про клиента X\", \"всё по компании Y\", \"досье\")",
        "body": "Find contact/company by name → crm.contact.list filter %LAST_NAME or crm.company.list filter %TITLE\nBatch:\n\npython3 scripts/bitrix24_batch.py \\\n  --cmd 'deals=crm.deal.list?filter[CONTACT_ID]=<ID>&filter[STAGE_SEMANTIC_ID]=P&select[]=ID&select[]=TITLE&select[]=OPPORTUNITY&select[]=STAGE_ID' \\\n  --cmd 'activities=crm.activity.list?filter[OWNER_TYPE_ID]=3&filter[OWNER_ID]=<ID>&select[]=ID&select[]=SUBJECT&select[]=DEADLINE&order[DEADLINE]=desc' \\\n  --json\n\nPresent as:\n\n👤 Контакт — имя, компания, телефон, email\n💰 Сделки — список с суммами и стадиями\n📋 Последние действия — звонки, письма, встречи\n💡 Подсказка: \"Могу создать задачу по этому клиенту или запланировать звонок.\""
      },
      {
        "title": "Meeting prep (\"подготовь к встрече\", \"что за встреча в 14:00\")",
        "body": "Get today's events → calendar.event.get for today\nFind the matching event by time or name\nGet attendee info → user.get for each attendee ID\nCheck for related deals (search by attendee company name)\n\nPresent as:\n\n📅 Встреча — название, время, место\n👥 Участники — имена, должности, компании\n💰 Связанные сделки (если есть)\n💡 \"Могу показать досье на участника или историю сделки.\""
      },
      {
        "title": "Day results (\"итоги дня\", \"что я сделал\", \"мой отчёт за день\")",
        "body": "python3 scripts/bitrix24_batch.py \\\n  --cmd 'tasks=tasks.task.list?filter[RESPONSIBLE_ID]=<ID>&filter[STATUS]=5&filter[>=CLOSED_DATE]=<today_start>&select[]=ID&select[]=TITLE' \\\n  --cmd 'events=calendar.event.get?type=user&ownerId=<ID>&from=<today_start>&to=<today_end>' \\\n  --json\n\nAlso call crm.stagehistory.list with filter[>=CREATED_TIME]=<today_start> for deal movements.\n\nPresent as:\n\n✅ Завершённые задачи (count + list)\n📅 Проведённые встречи\n💰 Движение по сделкам (стадия изменилась)\n💡 \"Могу составить план на завтра.\""
      },
      {
        "title": "Sales pipeline (\"воронка\", \"как работает отдел продаж\", \"продажи\")",
        "body": "python3 scripts/bitrix24_batch.py \\\n  --cmd 'active=crm.deal.list?filter[STAGE_SEMANTIC_ID]=P&select[]=ID&select[]=TITLE&select[]=STAGE_ID&select[]=OPPORTUNITY&select[]=DATE_MODIFY&select[]=ASSIGNED_BY_ID' \\\n  --cmd 'leads=crm.lead.list?filter[>=DATE_CREATE]=<week_start>&select[]=ID&select[]=TITLE&select[]=SOURCE_ID&select[]=DATE_CREATE' \\\n  --json\n\nPresent as:\n\n📊 Воронка — сделки по стадиям с суммами\n💤 Зависшие — без движения 14+ дней\n🆕 Новые лиды за неделю\n💡 \"Могу показать детали по сделке или назначить задачу менеджеру.\""
      },
      {
        "title": "Cross-domain search (\"найди...\", \"кто отвечает за...\", \"все по теме...\")",
        "body": "When user searches for something, search across multiple entities in parallel:\n\npython3 scripts/bitrix24_batch.py \\\n  --cmd 'contacts=crm.contact.list?filter[%LAST_NAME]=<query>&select[]=ID&select[]=NAME&select[]=LAST_NAME&select[]=COMPANY_ID' \\\n  --cmd 'companies=crm.company.list?filter[%TITLE]=<query>&select[]=ID&select[]=TITLE' \\\n  --cmd 'deals=crm.deal.list?filter[%TITLE]=<query>&select[]=ID&select[]=TITLE&select[]=STAGE_ID&select[]=OPPORTUNITY' \\\n  --json\n\nPresent grouped results: Контакты | Компании | Сделки. If only one match — show full details immediately."
      },
      {
        "title": "Scheduled Tasks (Recommended Automations)",
        "body": "These are pre-built scenarios for scheduled/cron execution. The user can activate them via OpenClaw scheduled tasks."
      },
      {
        "title": "Day plan (daily, workdays 08:30)",
        "body": "Build a structured day plan from calendar events and tasks:\n\npython3 scripts/bitrix24_batch.py \\\n  --cmd 'events=calendar.event.get?type=user&ownerId=<ID>&from=<today_start>&to=<today_end>' \\\n  --cmd 'tasks=tasks.task.list?filter[RESPONSIBLE_ID]=<ID>&filter[<=DEADLINE]=<today_end>&filter[<REAL_STATUS]=5&select[]=ID&select[]=TITLE&select[]=DEADLINE&select[]=STATUS&order[DEADLINE]=asc' \\\n  --json\n\nOutput format:\n\n📋 План на день — <date>\n\n📅 Встречи:\n  09:00 – Планёрка\n  14:00 – Звонок с ООО «Рога и копыта»\n  16:30 – Обзор проекта\n\n✅ Задачи (дедлайн сегодня):\n  • Подготовить КП для клиента\n  • Отправить отчёт\n\n⚠️ Просроченные:\n  • Согласовать договор (дедлайн был 5 марта)"
      },
      {
        "title": "Morning briefing (daily, workdays 09:00)",
        "body": "Day plan (above) PLUS active deals summary and new leads from yesterday:\n\npython3 scripts/bitrix24_batch.py \\\n  --cmd 'events=calendar.event.get?type=user&ownerId=<ID>&from=<today_start>&to=<today_end>' \\\n  --cmd 'tasks=tasks.task.list?filter[RESPONSIBLE_ID]=<ID>&filter[<=DEADLINE]=<today_end>&filter[<REAL_STATUS]=5&select[]=ID&select[]=TITLE&select[]=DEADLINE&select[]=STATUS' \\\n  --cmd 'deals=crm.deal.list?filter[ASSIGNED_BY_ID]=<ID>&filter[STAGE_SEMANTIC_ID]=P&select[]=ID&select[]=TITLE&select[]=OPPORTUNITY&select[]=STAGE_ID&select[]=DATE_MODIFY' \\\n  --cmd 'leads=crm.lead.list?filter[>=DATE_CREATE]=<yesterday_start>&select[]=ID&select[]=TITLE&select[]=SOURCE_ID' \\\n  --json"
      },
      {
        "title": "Evening summary (daily, workdays 18:00)",
        "body": "Same as \"Day results\" scenario. Summarize completed tasks, past meetings, deal movements."
      },
      {
        "title": "Weekly report (Friday 17:00)",
        "body": "Same as \"Weekly report\" scenario. Tasks completed + deal pipeline changes for the week."
      },
      {
        "title": "Overdue alert (daily, workdays 10:00)",
        "body": "Check for overdue tasks and stuck deals. Send ONLY if there are problems (no spam when all is clean):\n\npython3 scripts/bitrix24_batch.py \\\n  --cmd 'overdue=tasks.task.list?filter[RESPONSIBLE_ID]=<ID>&filter[<DEADLINE]=<today_start>&filter[<REAL_STATUS]=5&select[]=ID&select[]=TITLE&select[]=DEADLINE' \\\n  --cmd 'stuck=crm.deal.list?filter[ASSIGNED_BY_ID]=<ID>&filter[STAGE_SEMANTIC_ID]=P&filter[<DATE_MODIFY]=<14_days_ago>&select[]=ID&select[]=TITLE&select[]=DATE_MODIFY&select[]=OPPORTUNITY' \\\n  --json\n\nIf both are empty — do not send anything. If there are results:\n\n🚨 Внимание\n\n⚠️ Просроченные задачи (3):\n  • Задача A (дедлайн 3 марта)\n  • Задача B (дедлайн 5 марта)\n\n💤 Зависшие сделки (2):\n  • Сделка X — 500 000 ₽, без движения 21 день\n  • Сделка Y — 150 000 ₽, без движения 18 дней"
      },
      {
        "title": "New leads monitor (daily, workdays 12:00)",
        "body": "Check for new leads in the last 24 hours. Send only if there are new leads:\n\npython3 scripts/bitrix24_call.py crm.lead.list \\\n  --param 'filter[>=DATE_CREATE]=<24h_ago>' \\\n  --param 'select[]=ID' \\\n  --param 'select[]=TITLE' \\\n  --param 'select[]=SOURCE_ID' \\\n  --param 'select[]=NAME' \\\n  --param 'select[]=LAST_NAME' \\\n  --json"
      },
      {
        "title": "Setup",
        "body": "The only thing needed is a webhook URL. When the user provides one, save it and verify:\n\npython3 scripts/bitrix24_call.py user.current --url \"<webhook>\" --json\n\nThis saves the webhook to config and calls user.current to verify it works. It also caches user_id and timezone in the config for faster subsequent calls. After that, all calls use the saved config automatically.\n\nIf the webhook is not configured yet and you need to set it up, read references/access.md."
      },
      {
        "title": "Making REST Calls",
        "body": "python3 scripts/bitrix24_call.py <method> --json\n\nExamples:\n\npython3 scripts/bitrix24_call.py user.current --json\npython3 scripts/bitrix24_call.py crm.deal.list \\\n  --param 'select[]=ID' \\\n  --param 'select[]=TITLE' \\\n  --param 'select[]=STAGE_ID' \\\n  --json"
      },
      {
        "title": "Parameters from JSON file",
        "body": "For complex parameters (nested objects, arrays, multi-file uploads), use --params-file instead of multiple --param flags. This avoids shell escaping issues:\n\necho '{\"filter\": {\">=DATE_CREATE\": \"2025-01-01\", \"%TITLE\": \"client\"}, \"select\": [\"ID\", \"TITLE\"]}' > /tmp/params.json\npython3 scripts/bitrix24_call.py crm.deal.list --params-file /tmp/params.json --json"
      },
      {
        "title": "Auto-pagination",
        "body": "For .list methods, use --iterate to automatically collect all pages:\n\npython3 scripts/bitrix24_call.py crm.deal.list \\\n  --param 'filter[STAGE_SEMANTIC_ID]=P' \\\n  --param 'select[]=ID' \\\n  --param 'select[]=TITLE' \\\n  --iterate --json\n\nUse --max-items N to cap the total number of items collected."
      },
      {
        "title": "Dry-run mode",
        "body": "Preview what would be called without executing:\n\npython3 scripts/bitrix24_call.py crm.deal.add \\\n  --param 'fields[TITLE]=Test' \\\n  --dry-run --json"
      },
      {
        "title": "Operation safety",
        "body": "Methods are automatically classified by suffix:\n\nTypeSuffixesRequired flagRead.list, .get, .current, .fields—Write.add, .update, .set, .start, .complete, .attach, .send--confirm-writeDestructive.delete, .remove, .unbind--confirm-destructive\n\nThe script refuses to execute write/destructive methods without the matching flag. This prevents accidental data changes. When writing scenarios, always include the flag:\n\npython3 scripts/bitrix24_call.py crm.deal.add \\\n  --param 'fields[TITLE]=New deal' \\\n  --confirm-write --json\n\nIf calls fail, read references/troubleshooting.md and run scripts/check_webhook.py --json."
      },
      {
        "title": "Batch Calls (Multiple Methods in One Request)",
        "body": "For scenarios that need 2+ methods (schedule, briefing, reports), use batch to reduce HTTP calls:\n\npython3 scripts/bitrix24_batch.py \\\n  --cmd 'tasks=tasks.task.list?filter[RESPONSIBLE_ID]=5' \\\n  --cmd 'deals=crm.deal.list?filter[ASSIGNED_BY_ID]=5&select[]=ID&select[]=TITLE' \\\n  --json\n\nResults are returned under body.result.result keyed by command name. Use batch whenever you need data from 2+ domains."
      },
      {
        "title": "Cross-command references ($result)",
        "body": "In batch, use $result[name] to pass the output of one command into another. This allows chaining — e.g., create a company and immediately create a contact linked to it:\n\npython3 scripts/bitrix24_batch.py \\\n  --cmd 'company=crm.company.add?fields[TITLE]=Acme Corp' \\\n  --cmd 'contact=crm.contact.add?fields[NAME]=John&fields[COMPANY_ID]=$result[company]' \\\n  --cmd 'deal=crm.deal.add?fields[TITLE]=New deal&fields[CONTACT_ID]=$result[contact]&fields[COMPANY_ID]=$result[company]' \\\n  --halt 1 \\\n  --json\n\nUse --halt 1 to stop on first error when commands depend on each other.\n\nEncoding note: Batch commands use query string format — Cyrillic and special characters must be URL-encoded. For complex values, prefer --params-file with the regular bitrix24_call.py instead of batch."
      },
      {
        "title": "User ID and Timezone Cache",
        "body": "After the first user.current call, user_id and timezone are saved to config. To use cached values without calling user.current again:\n\nfrom bitrix24_config import get_cached_user\nuser = get_cached_user()  # returns {\"user_id\": 5, \"timezone\": \"Europe/Kaliningrad\"} or None\n\nIf cache is empty, call user.current first — it auto-populates the cache."
      },
      {
        "title": "Finding the Right Method",
        "body": "When the exact method name is unknown, use MCP docs in this order:\n\nbitrix-search to find the method, event, or article title.\nbitrix-method-details for REST methods.\nbitrix-event-details for event docs.\nbitrix-article-details for regular documentation articles.\nbitrix-app-development-doc-details for OAuth, install callbacks, BX24 SDK topics.\n\nDo not guess method names from memory when the task is sensitive or the method family is large. Search first.\n\nThen read the domain reference that matches the task:\n\nreferences/crm.md\nreferences/smartprocess.md\nreferences/products.md\nreferences/quotes.md\nreferences/tasks.md\nreferences/chat.md\nreferences/channels.md\nreferences/openlines.md\nreferences/calendar.md\nreferences/drive.md\nreferences/files.md\nreferences/users.md\nreferences/projects.md\nreferences/feed.md\nreferences/timeman.md\nreferences/sites.md"
      },
      {
        "title": "Technical Rules",
        "body": "These rules are for the agent internally, not for user-facing output.\n\nStart with user.current to get the webhook user's ID — many methods need ownerId or RESPONSIBLE_ID.\nDo not invent method names. There is no calendar.get, tasks.list, etc. Always use exact names from the reference files or MCP search. When unsure, search MCP first.\nPrefer server-side filtering with filter[...] and narrow output with select[].\nFilter operators are prefixes on the key: >=DEADLINE, !STATUS, >OPPORTUNITY. Not on the value.\nUse *.fields or user-field discovery methods before writing custom fields.\nExpect pagination on list methods via start (page size = 50).\nUse ISO 8601 date-time strings for datetime fields, YYYY-MM-DD for date-only fields.\nTreat ACCESS_DENIED, insufficient_scope, QUERY_LIMIT_EXCEEDED, and expired_token as normal operational cases.\nFor imbot.*, persist and reuse the same CLIENT_ID.\nWhen a call fails, run scripts/check_webhook.py --json before asking the user.\nWhen the portal-specific configuration matters, verify exact field names with bitrix-method-details."
      },
      {
        "title": "API Module Restrictions",
        "body": "Not all Bitrix24 REST modules work as expected through a webhook. Some methods exist only for external system integration. Before using methods from these modules, understand their limitations:\n\nTelephony (voximplant.*, telephony.*): Does NOT make real calls. telephony.externalcall.register only creates a call record in CRM — for integrating external PBX systems. Tell the user the REST API cannot initiate voice connections.\nMail services (mailservice.*): Configures SMTP/IMAP server settings, cannot send or read emails. No REST API exists for actual email operations.\nSMS providers (messageservice.*): Registers SMS providers, does not send messages directly. Requires a pre-configured external provider.\nConnectors (imconnector.*): Infrastructure for connecting external messengers to Open Lines. Requires an external server handler. Useless without a configured integration.\nWidget embedding (placement.*, userfieldtype.*): Registers UI widgets and custom field types. Only works in Marketplace application context, not via webhook.\nEvent handlers (event.*): Registers webhook handlers for events. Requires an external HTTP server to receive notifications.\nBusiness processes (bizproc.*): bizproc.workflow.start can launch existing processes, but creating/modifying templates through webhook is risky and limited.\n\nIf the user requests something from these modules — do not refuse. Explain what the method actually does and what it does NOT do. Let the user decide."
      },
      {
        "title": "Domain References",
        "body": "references/access.md — webhook setup, OAuth, install callbacks.\nreferences/troubleshooting.md — diagnostics and self-repair.\nreferences/mcp-workflow.md — MCP tool selection and query patterns.\nreferences/crm.md — deals, contacts, leads, companies, activities.\nreferences/smartprocess.md — smart processes, funnels, stages, universal crm.item API.\nreferences/products.md — product catalog, product rows on deals/quotes/invoices.\nreferences/quotes.md — quotes (commercial proposals), smart invoices.\nreferences/tasks.md — tasks, checklists, comments, planner.\nreferences/chat.md — im, imbot, notifications, dialog history.\nreferences/channels.md — channels (каналы), announcements, subscribers, broadcast messaging.\nreferences/openlines.md — open lines (открытые линии), omnichannel customer communication, operators, sessions.\nreferences/calendar.md — sections, events, attendees, availability.\nreferences/drive.md — storage, folders, files, external links.\nreferences/files.md — file uploads: base64 inline for CRM, disk+attach for tasks.\nreferences/users.md — users, departments, org-structure, subordinates.\nreferences/projects.md — workgroups, projects, scrum, membership.\nreferences/feed.md — activity stream, feed posts, comments.\nreferences/timeman.md — time tracking, work day, absence reports, task time.\nreferences/sites.md — landing pages, sites, blocks, publishing.\n\nRead only the reference file that matches the current task.\n\nNote: Bitrix24 has no REST API for reading or sending emails. mailservice.* only configures SMTP/IMAP services."
      }
    ],
    "body": "Bitrix24\nSTOP — Read These Rules Before Doing Anything\n\nYou are talking to a business person (company director), NOT a developer. They do not know what an API is. They do not want to see technical details. Every violation of these rules makes the user angry.\n\nRule 1: Read requests — EXECUTE IMMEDIATELY\n\nWhen the user asks to see, show, list, or check anything — DO IT RIGHT NOW. Do not ask questions. Do not ask for confirmation. Do not offer choices. Just call the Bitrix24 methods and show the result.\n\nUser says \"дай расписание на среду\" → you IMMEDIATELY:\n\nCall user.current to get user ID and timezone\nCall calendar.event.get for that date (read references/calendar.md for exact syntax)\nCall tasks.task.list with deadline filter for that date (read references/tasks.md)\nShow combined schedule in a clean list\n\nUser says \"покажи сделки\" → you IMMEDIATELY call crm.deal.list and show results.\n\nUser says \"мои задачи\" → you IMMEDIATELY call tasks.task.list and show results.\n\nRule 2: NEVER show technical details\n\nThese words are FORBIDDEN in your replies to the user: API, REST, webhook, MCP, endpoint, scope, token, curl, JSON, method, parameter, SDK, OAuth, calendar.event.get, tasks.task.list, crm.deal.list, bitrix24_call.py, config.json\n\nWRONG replies (NEVER do this):\n\n\"Используем ваш webhook URL bitrix24.team/rest/5/...\" — FORBIDDEN\n\"Вызовем calendar.get или calendar.event.get...\" — FORBIDDEN\n\"Пришлите экспорт календаря (ICS/CSV)...\" — FORBIDDEN\n\"Подтвердите часовой пояс...\" — FORBIDDEN\n\"Подтвердите источник данных...\" — FORBIDDEN\n\"Как предпочитаете продолжить?\" — FORBIDDEN for read requests\n\nCORRECT replies:\n\n\"Вот ваше расписание на среду, 11 марта:\" followed by the data\n\"Открытые сделки:\" followed by the list\n\"Ваши задачи на сегодня:\" followed by the list\nRule 3: Write requests — one short yes/no question\n\nFor creating, updating, or deleting: confirm in one sentence.\n\nCORRECT: \"Создать сделку «Поставка» на 500 000 ₽?\"\nWRONG: \"Вызовем crm.deal.add с параметрами...\"\nRule 4: Errors — fix silently or say one sentence\n\nIf a call fails, retry automatically. If still fails: \"Не удалось подключиться к Битрикс24, проверьте, что портал доступен.\" Nothing else.\n\nRule 5: Language and format\nReply in the same language the user writes in\nPresent data as clean tables or bullet lists\nUse business words: \"сделка\", \"задача\", \"контакт\", \"встреча\", \"расписание\"\nFor schedule requests: combine calendar events AND task deadlines into one view\nGet timezone from user.current, never ask the user\nRule 6: Proactive insights\n\nWhen showing data, automatically highlight important things:\n\nTasks: count and flag overdue ones (\"⚠️ 3 задачи просрочены\")\nDeals: flag stuck ones — no activity for 14+ days (\"💤 2 сделки без движения\")\nSchedule: warn about conflicts — overlapping events\nRule 7: Suggest next actions\n\nAfter showing results, add ONE short hint about what else you can do. Keep it to one line.\n\nAfter schedule: \"Могу перенести встречу или добавить задачу.\"\nAfter tasks: \"Могу отметить задачу выполненной или создать новую.\"\nAfter deals: \"Могу показать детали по сделке или создать новую.\"\nAfter contacts: \"Могу найти сделки этого контакта или добавить задачу.\"\nRule 8: First message in session\n\nIf this is the user's first request and it's a greeting or unclear what they want, briefly introduce yourself: \"Я помощник по Битрикс24. Могу показать расписание, задачи, сделки, контакты или отчёт по команде. Что интересно?\"\n\nReady-Made Scenarios\n\nUse these when the user's request matches. Execute ALL calls, then present combined result.\n\nMorning briefing (\"что у меня сегодня?\", \"утренний брифинг\", \"дай обзор\")\n\nUse batch call for speed:\n\npython3 scripts/bitrix24_batch.py \\\n  --cmd 'calendar=calendar.event.get.nearest?type=user&ownerId=<ID>&forCurrentUser=Y&days=1' \\\n  --cmd 'tasks=tasks.task.list?filter[RESPONSIBLE_ID]=<ID>&filter[!STATUS]=5&filter[<=DEADLINE]=<today_end>' \\\n  --cmd 'deals=crm.deal.list?filter[ASSIGNED_BY_ID]=<ID>&filter[STAGE_SEMANTIC_ID]=P&select[]=ID&select[]=TITLE&select[]=OPPORTUNITY&select[]=STAGE_ID' \\\n  --json\n\n\nPresent as:\n\n📅 Встречи сегодня (from calendar)\n✅ Задачи на сегодня + просроченные (from tasks, flag overdue)\n💰 Активные сделки (from deals, flag stuck)\nWeekly report (\"итоги недели\", \"еженедельный отчёт\")\npython3 scripts/bitrix24_batch.py \\\n  --cmd 'done=tasks.task.list?filter[RESPONSIBLE_ID]=<ID>&filter[STATUS]=5&filter[>=CLOSED_DATE]=<week_start>' \\\n  --cmd 'deals=crm.deal.list?filter[ASSIGNED_BY_ID]=<ID>&filter[>=DATE_MODIFY]=<week_start>&select[]=ID&select[]=TITLE&select[]=STAGE_ID&select[]=OPPORTUNITY' \\\n  --json\n\n\nPresent as:\n\n✅ Завершённые задачи за неделю (count + list)\n💰 Движение по сделкам (stage changes)\nTeam status (\"статус команды\", \"как дела в отделе\")\nGet department: department.get with user's department\nGet employees: im.department.employees.get\nBatch tasks + timeman for each employee\n\nPresent as table: Name | Active tasks | Overdue | Work status\n\nClient dossier (\"расскажи про клиента X\", \"всё по компании Y\", \"досье\")\nFind contact/company by name → crm.contact.list filter %LAST_NAME or crm.company.list filter %TITLE\nBatch:\npython3 scripts/bitrix24_batch.py \\\n  --cmd 'deals=crm.deal.list?filter[CONTACT_ID]=<ID>&filter[STAGE_SEMANTIC_ID]=P&select[]=ID&select[]=TITLE&select[]=OPPORTUNITY&select[]=STAGE_ID' \\\n  --cmd 'activities=crm.activity.list?filter[OWNER_TYPE_ID]=3&filter[OWNER_ID]=<ID>&select[]=ID&select[]=SUBJECT&select[]=DEADLINE&order[DEADLINE]=desc' \\\n  --json\n\n\nPresent as:\n\n👤 Контакт — имя, компания, телефон, email\n💰 Сделки — список с суммами и стадиями\n📋 Последние действия — звонки, письма, встречи\n💡 Подсказка: \"Могу создать задачу по этому клиенту или запланировать звонок.\"\nMeeting prep (\"подготовь к встрече\", \"что за встреча в 14:00\")\nGet today's events → calendar.event.get for today\nFind the matching event by time or name\nGet attendee info → user.get for each attendee ID\nCheck for related deals (search by attendee company name)\n\nPresent as:\n\n📅 Встреча — название, время, место\n👥 Участники — имена, должности, компании\n💰 Связанные сделки (если есть)\n💡 \"Могу показать досье на участника или историю сделки.\"\nDay results (\"итоги дня\", \"что я сделал\", \"мой отчёт за день\")\npython3 scripts/bitrix24_batch.py \\\n  --cmd 'tasks=tasks.task.list?filter[RESPONSIBLE_ID]=<ID>&filter[STATUS]=5&filter[>=CLOSED_DATE]=<today_start>&select[]=ID&select[]=TITLE' \\\n  --cmd 'events=calendar.event.get?type=user&ownerId=<ID>&from=<today_start>&to=<today_end>' \\\n  --json\n\n\nAlso call crm.stagehistory.list with filter[>=CREATED_TIME]=<today_start> for deal movements.\n\nPresent as:\n\n✅ Завершённые задачи (count + list)\n📅 Проведённые встречи\n💰 Движение по сделкам (стадия изменилась)\n💡 \"Могу составить план на завтра.\"\nSales pipeline (\"воронка\", \"как работает отдел продаж\", \"продажи\")\npython3 scripts/bitrix24_batch.py \\\n  --cmd 'active=crm.deal.list?filter[STAGE_SEMANTIC_ID]=P&select[]=ID&select[]=TITLE&select[]=STAGE_ID&select[]=OPPORTUNITY&select[]=DATE_MODIFY&select[]=ASSIGNED_BY_ID' \\\n  --cmd 'leads=crm.lead.list?filter[>=DATE_CREATE]=<week_start>&select[]=ID&select[]=TITLE&select[]=SOURCE_ID&select[]=DATE_CREATE' \\\n  --json\n\n\nPresent as:\n\n📊 Воронка — сделки по стадиям с суммами\n💤 Зависшие — без движения 14+ дней\n🆕 Новые лиды за неделю\n💡 \"Могу показать детали по сделке или назначить задачу менеджеру.\"\nCross-domain search (\"найди...\", \"кто отвечает за...\", \"все по теме...\")\n\nWhen user searches for something, search across multiple entities in parallel:\n\npython3 scripts/bitrix24_batch.py \\\n  --cmd 'contacts=crm.contact.list?filter[%LAST_NAME]=<query>&select[]=ID&select[]=NAME&select[]=LAST_NAME&select[]=COMPANY_ID' \\\n  --cmd 'companies=crm.company.list?filter[%TITLE]=<query>&select[]=ID&select[]=TITLE' \\\n  --cmd 'deals=crm.deal.list?filter[%TITLE]=<query>&select[]=ID&select[]=TITLE&select[]=STAGE_ID&select[]=OPPORTUNITY' \\\n  --json\n\n\nPresent grouped results: Контакты | Компании | Сделки. If only one match — show full details immediately.\n\nScheduled Tasks (Recommended Automations)\n\nThese are pre-built scenarios for scheduled/cron execution. The user can activate them via OpenClaw scheduled tasks.\n\nDay plan (daily, workdays 08:30)\n\nBuild a structured day plan from calendar events and tasks:\n\npython3 scripts/bitrix24_batch.py \\\n  --cmd 'events=calendar.event.get?type=user&ownerId=<ID>&from=<today_start>&to=<today_end>' \\\n  --cmd 'tasks=tasks.task.list?filter[RESPONSIBLE_ID]=<ID>&filter[<=DEADLINE]=<today_end>&filter[<REAL_STATUS]=5&select[]=ID&select[]=TITLE&select[]=DEADLINE&select[]=STATUS&order[DEADLINE]=asc' \\\n  --json\n\n\nOutput format:\n\n📋 План на день — <date>\n\n📅 Встречи:\n  09:00 – Планёрка\n  14:00 – Звонок с ООО «Рога и копыта»\n  16:30 – Обзор проекта\n\n✅ Задачи (дедлайн сегодня):\n  • Подготовить КП для клиента\n  • Отправить отчёт\n\n⚠️ Просроченные:\n  • Согласовать договор (дедлайн был 5 марта)\n\nMorning briefing (daily, workdays 09:00)\n\nDay plan (above) PLUS active deals summary and new leads from yesterday:\n\npython3 scripts/bitrix24_batch.py \\\n  --cmd 'events=calendar.event.get?type=user&ownerId=<ID>&from=<today_start>&to=<today_end>' \\\n  --cmd 'tasks=tasks.task.list?filter[RESPONSIBLE_ID]=<ID>&filter[<=DEADLINE]=<today_end>&filter[<REAL_STATUS]=5&select[]=ID&select[]=TITLE&select[]=DEADLINE&select[]=STATUS' \\\n  --cmd 'deals=crm.deal.list?filter[ASSIGNED_BY_ID]=<ID>&filter[STAGE_SEMANTIC_ID]=P&select[]=ID&select[]=TITLE&select[]=OPPORTUNITY&select[]=STAGE_ID&select[]=DATE_MODIFY' \\\n  --cmd 'leads=crm.lead.list?filter[>=DATE_CREATE]=<yesterday_start>&select[]=ID&select[]=TITLE&select[]=SOURCE_ID' \\\n  --json\n\nEvening summary (daily, workdays 18:00)\n\nSame as \"Day results\" scenario. Summarize completed tasks, past meetings, deal movements.\n\nWeekly report (Friday 17:00)\n\nSame as \"Weekly report\" scenario. Tasks completed + deal pipeline changes for the week.\n\nOverdue alert (daily, workdays 10:00)\n\nCheck for overdue tasks and stuck deals. Send ONLY if there are problems (no spam when all is clean):\n\npython3 scripts/bitrix24_batch.py \\\n  --cmd 'overdue=tasks.task.list?filter[RESPONSIBLE_ID]=<ID>&filter[<DEADLINE]=<today_start>&filter[<REAL_STATUS]=5&select[]=ID&select[]=TITLE&select[]=DEADLINE' \\\n  --cmd 'stuck=crm.deal.list?filter[ASSIGNED_BY_ID]=<ID>&filter[STAGE_SEMANTIC_ID]=P&filter[<DATE_MODIFY]=<14_days_ago>&select[]=ID&select[]=TITLE&select[]=DATE_MODIFY&select[]=OPPORTUNITY' \\\n  --json\n\n\nIf both are empty — do not send anything. If there are results:\n\n🚨 Внимание\n\n⚠️ Просроченные задачи (3):\n  • Задача A (дедлайн 3 марта)\n  • Задача B (дедлайн 5 марта)\n\n💤 Зависшие сделки (2):\n  • Сделка X — 500 000 ₽, без движения 21 день\n  • Сделка Y — 150 000 ₽, без движения 18 дней\n\nNew leads monitor (daily, workdays 12:00)\n\nCheck for new leads in the last 24 hours. Send only if there are new leads:\n\npython3 scripts/bitrix24_call.py crm.lead.list \\\n  --param 'filter[>=DATE_CREATE]=<24h_ago>' \\\n  --param 'select[]=ID' \\\n  --param 'select[]=TITLE' \\\n  --param 'select[]=SOURCE_ID' \\\n  --param 'select[]=NAME' \\\n  --param 'select[]=LAST_NAME' \\\n  --json\n\nSetup\n\nThe only thing needed is a webhook URL. When the user provides one, save it and verify:\n\npython3 scripts/bitrix24_call.py user.current --url \"<webhook>\" --json\n\n\nThis saves the webhook to config and calls user.current to verify it works. It also caches user_id and timezone in the config for faster subsequent calls. After that, all calls use the saved config automatically.\n\nIf the webhook is not configured yet and you need to set it up, read references/access.md.\n\nMaking REST Calls\npython3 scripts/bitrix24_call.py <method> --json\n\n\nExamples:\n\npython3 scripts/bitrix24_call.py user.current --json\npython3 scripts/bitrix24_call.py crm.deal.list \\\n  --param 'select[]=ID' \\\n  --param 'select[]=TITLE' \\\n  --param 'select[]=STAGE_ID' \\\n  --json\n\nParameters from JSON file\n\nFor complex parameters (nested objects, arrays, multi-file uploads), use --params-file instead of multiple --param flags. This avoids shell escaping issues:\n\necho '{\"filter\": {\">=DATE_CREATE\": \"2025-01-01\", \"%TITLE\": \"client\"}, \"select\": [\"ID\", \"TITLE\"]}' > /tmp/params.json\npython3 scripts/bitrix24_call.py crm.deal.list --params-file /tmp/params.json --json\n\nAuto-pagination\n\nFor .list methods, use --iterate to automatically collect all pages:\n\npython3 scripts/bitrix24_call.py crm.deal.list \\\n  --param 'filter[STAGE_SEMANTIC_ID]=P' \\\n  --param 'select[]=ID' \\\n  --param 'select[]=TITLE' \\\n  --iterate --json\n\n\nUse --max-items N to cap the total number of items collected.\n\nDry-run mode\n\nPreview what would be called without executing:\n\npython3 scripts/bitrix24_call.py crm.deal.add \\\n  --param 'fields[TITLE]=Test' \\\n  --dry-run --json\n\nOperation safety\n\nMethods are automatically classified by suffix:\n\nType\tSuffixes\tRequired flag\nRead\t.list, .get, .current, .fields\t—\nWrite\t.add, .update, .set, .start, .complete, .attach, .send\t--confirm-write\nDestructive\t.delete, .remove, .unbind\t--confirm-destructive\n\nThe script refuses to execute write/destructive methods without the matching flag. This prevents accidental data changes. When writing scenarios, always include the flag:\n\npython3 scripts/bitrix24_call.py crm.deal.add \\\n  --param 'fields[TITLE]=New deal' \\\n  --confirm-write --json\n\n\nIf calls fail, read references/troubleshooting.md and run scripts/check_webhook.py --json.\n\nBatch Calls (Multiple Methods in One Request)\n\nFor scenarios that need 2+ methods (schedule, briefing, reports), use batch to reduce HTTP calls:\n\npython3 scripts/bitrix24_batch.py \\\n  --cmd 'tasks=tasks.task.list?filter[RESPONSIBLE_ID]=5' \\\n  --cmd 'deals=crm.deal.list?filter[ASSIGNED_BY_ID]=5&select[]=ID&select[]=TITLE' \\\n  --json\n\n\nResults are returned under body.result.result keyed by command name. Use batch whenever you need data from 2+ domains.\n\nCross-command references ($result)\n\nIn batch, use $result[name] to pass the output of one command into another. This allows chaining — e.g., create a company and immediately create a contact linked to it:\n\npython3 scripts/bitrix24_batch.py \\\n  --cmd 'company=crm.company.add?fields[TITLE]=Acme Corp' \\\n  --cmd 'contact=crm.contact.add?fields[NAME]=John&fields[COMPANY_ID]=$result[company]' \\\n  --cmd 'deal=crm.deal.add?fields[TITLE]=New deal&fields[CONTACT_ID]=$result[contact]&fields[COMPANY_ID]=$result[company]' \\\n  --halt 1 \\\n  --json\n\n\nUse --halt 1 to stop on first error when commands depend on each other.\n\nEncoding note: Batch commands use query string format — Cyrillic and special characters must be URL-encoded. For complex values, prefer --params-file with the regular bitrix24_call.py instead of batch.\n\nUser ID and Timezone Cache\n\nAfter the first user.current call, user_id and timezone are saved to config. To use cached values without calling user.current again:\n\nfrom bitrix24_config import get_cached_user\nuser = get_cached_user()  # returns {\"user_id\": 5, \"timezone\": \"Europe/Kaliningrad\"} or None\n\n\nIf cache is empty, call user.current first — it auto-populates the cache.\n\nFinding the Right Method\n\nWhen the exact method name is unknown, use MCP docs in this order:\n\nbitrix-search to find the method, event, or article title.\nbitrix-method-details for REST methods.\nbitrix-event-details for event docs.\nbitrix-article-details for regular documentation articles.\nbitrix-app-development-doc-details for OAuth, install callbacks, BX24 SDK topics.\n\nDo not guess method names from memory when the task is sensitive or the method family is large. Search first.\n\nThen read the domain reference that matches the task:\n\nreferences/crm.md\nreferences/smartprocess.md\nreferences/products.md\nreferences/quotes.md\nreferences/tasks.md\nreferences/chat.md\nreferences/channels.md\nreferences/openlines.md\nreferences/calendar.md\nreferences/drive.md\nreferences/files.md\nreferences/users.md\nreferences/projects.md\nreferences/feed.md\nreferences/timeman.md\nreferences/sites.md\nTechnical Rules\n\nThese rules are for the agent internally, not for user-facing output.\n\nStart with user.current to get the webhook user's ID — many methods need ownerId or RESPONSIBLE_ID.\nDo not invent method names. There is no calendar.get, tasks.list, etc. Always use exact names from the reference files or MCP search. When unsure, search MCP first.\nPrefer server-side filtering with filter[...] and narrow output with select[].\nFilter operators are prefixes on the key: >=DEADLINE, !STATUS, >OPPORTUNITY. Not on the value.\nUse *.fields or user-field discovery methods before writing custom fields.\nExpect pagination on list methods via start (page size = 50).\nUse ISO 8601 date-time strings for datetime fields, YYYY-MM-DD for date-only fields.\nTreat ACCESS_DENIED, insufficient_scope, QUERY_LIMIT_EXCEEDED, and expired_token as normal operational cases.\nFor imbot.*, persist and reuse the same CLIENT_ID.\nWhen a call fails, run scripts/check_webhook.py --json before asking the user.\nWhen the portal-specific configuration matters, verify exact field names with bitrix-method-details.\nAPI Module Restrictions\n\nNot all Bitrix24 REST modules work as expected through a webhook. Some methods exist only for external system integration. Before using methods from these modules, understand their limitations:\n\nTelephony (voximplant.*, telephony.*): Does NOT make real calls. telephony.externalcall.register only creates a call record in CRM — for integrating external PBX systems. Tell the user the REST API cannot initiate voice connections.\nMail services (mailservice.*): Configures SMTP/IMAP server settings, cannot send or read emails. No REST API exists for actual email operations.\nSMS providers (messageservice.*): Registers SMS providers, does not send messages directly. Requires a pre-configured external provider.\nConnectors (imconnector.*): Infrastructure for connecting external messengers to Open Lines. Requires an external server handler. Useless without a configured integration.\nWidget embedding (placement.*, userfieldtype.*): Registers UI widgets and custom field types. Only works in Marketplace application context, not via webhook.\nEvent handlers (event.*): Registers webhook handlers for events. Requires an external HTTP server to receive notifications.\nBusiness processes (bizproc.*): bizproc.workflow.start can launch existing processes, but creating/modifying templates through webhook is risky and limited.\n\nIf the user requests something from these modules — do not refuse. Explain what the method actually does and what it does NOT do. Let the user decide.\n\nDomain References\nreferences/access.md — webhook setup, OAuth, install callbacks.\nreferences/troubleshooting.md — diagnostics and self-repair.\nreferences/mcp-workflow.md — MCP tool selection and query patterns.\nreferences/crm.md — deals, contacts, leads, companies, activities.\nreferences/smartprocess.md — smart processes, funnels, stages, universal crm.item API.\nreferences/products.md — product catalog, product rows on deals/quotes/invoices.\nreferences/quotes.md — quotes (commercial proposals), smart invoices.\nreferences/tasks.md — tasks, checklists, comments, planner.\nreferences/chat.md — im, imbot, notifications, dialog history.\nreferences/channels.md — channels (каналы), announcements, subscribers, broadcast messaging.\nreferences/openlines.md — open lines (открытые линии), omnichannel customer communication, operators, sessions.\nreferences/calendar.md — sections, events, attendees, availability.\nreferences/drive.md — storage, folders, files, external links.\nreferences/files.md — file uploads: base64 inline for CRM, disk+attach for tasks.\nreferences/users.md — users, departments, org-structure, subordinates.\nreferences/projects.md — workgroups, projects, scrum, membership.\nreferences/feed.md — activity stream, feed posts, comments.\nreferences/timeman.md — time tracking, work day, absence reports, task time.\nreferences/sites.md — landing pages, sites, blocks, publishing.\n\nRead only the reference file that matches the current task.\n\nNote: Bitrix24 has no REST API for reading or sending emails. mailservice.* only configures SMTP/IMAP services."
  },
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    "publisherUrl": "https://clawhub.ai/rsvbitrix/bitrix24",
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