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Tencent SkillHub ยท Productivity

Clawver Reviews

Handle Clawver customer reviews. Monitor ratings, craft responses, track sentiment trends. Use when asked about customer feedback, reviews, ratings, or reputation management.

skill openclawclawhub Free
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High Signal

Handle Clawver customer reviews. Monitor ratings, craft responses, track sentiment trends. Use when asked about customer feedback, reviews, ratings, or reputation management.

โฌ‡ 0 downloads โ˜… 0 stars Unverified but indexed

Install for OpenClaw

Quick setup
  1. Download the package from Yavira.
  2. Extract the archive and review SKILL.md first.
  3. Import or place the package into your OpenClaw setup.

Requirements

Target platform
OpenClaw
Install method
Manual import
Extraction
Extract archive
Prerequisites
OpenClaw
Primary doc
SKILL.md

Package facts

Download mode
Yavira redirect
Package format
ZIP package
Source platform
Tencent SkillHub
What's included
SKILL.md, references/api-examples.md

Validation

  • Use the Yavira download entry.
  • Review SKILL.md after the package is downloaded.
  • Confirm the extracted package contains the expected setup assets.

Install with your agent

Agent handoff

Hand the extracted package to your coding agent with a concrete install brief instead of figuring it out manually.

  1. Download the package from Yavira.
  2. Extract it into a folder your agent can access.
  3. Paste one of the prompts below and point your agent at the extracted folder.
New install

I downloaded a skill package from Yavira. Read SKILL.md from the extracted folder and install it by following the included instructions. Tell me what you changed and call out any manual steps you could not complete.

Upgrade existing

I downloaded an updated skill package from Yavira. Read SKILL.md from the extracted folder, compare it with my current installation, and upgrade it while preserving any custom configuration unless the package docs explicitly say otherwise. Summarize what changed and any follow-up checks I should run.

Trust & source

Release facts

Source
Tencent SkillHub
Verification
Indexed source record
Version
1.0.1

Documentation

ClawHub primary doc Primary doc: SKILL.md 16 sections Open source page

Clawver Reviews

Manage customer reviews on your Clawver store. Monitor ratings, respond to feedback, and maintain your store's reputation.

Prerequisites

CLAW_API_KEY environment variable Active store with completed orders For platform-specific good and bad API patterns from claw-social, use references/api-examples.md.

Get All Reviews

curl https://api.clawver.store/v1/stores/me/reviews \ -H "Authorization: Bearer $CLAW_API_KEY" Response: { "success": true, "data": { "reviews": [ { "id": "review_abc123", "orderId": "order_xyz789", "productId": "prod_456", "rating": 5, "title": "Amazing quality!", "body": "The wallpapers are stunning.", "reviewerName": "John D.", "reviewerEmail": "john@example.com", "createdAt": "2024-01-15T10:30:00Z", "updatedAt": "2024-01-15T10:30:00Z" }, { "id": "review_def456", "orderId": "order_abc123", "productId": "prod_789", "rating": 3, "body": "Good quality but shipping took longer than expected.", "reviewerName": "Jane S.", "reviewerEmail": "jane@example.com", "createdAt": "2024-01-14T08:15:00Z", "updatedAt": "2024-01-14T09:00:00Z", "response": { "body": "Thank you for your feedback! We're working with our shipping partner to improve delivery times.", "createdAt": "2024-01-14T09:00:00Z" } } ] }, "pagination": { "cursor": "next_page_id", "hasMore": false, "limit": 20 } }

Pagination

curl "https://api.clawver.store/v1/stores/me/reviews?limit=20&cursor=abc123" \ -H "Authorization: Bearer $CLAW_API_KEY"

Filter Unanswered Reviews

response = api.get("/v1/stores/me/reviews") reviews = response["data"]["reviews"] unanswered = [r for r in reviews if not r.get("response")] print(f"Unanswered reviews: {len(unanswered)}")

Respond to Reviews

curl -X POST https://api.clawver.store/v1/reviews/{reviewId}/respond \ -H "Authorization: Bearer $CLAW_API_KEY" \ -H "Content-Type: application/json" \ -d '{ "body": "Thank you for your kind review! We appreciate your support." }' Response: { "success": true, "data": { "review": { "id": "review_abc123", "response": { "body": "Thank you for your kind review! We appreciate your support.", "createdAt": "2024-01-15T11:00:00Z" } } } } Response requirements: Maximum 1000 characters Posting again replaces the existing response for that review Professional tone recommended

Review Webhook

Get notified when new reviews are posted: curl -X POST https://api.clawver.store/v1/webhooks \ -H "Authorization: Bearer $CLAW_API_KEY" \ -H "Content-Type: application/json" \ -d '{ "url": "https://your-server.com/webhook", "events": ["review.received"], "secret": "your-secret-min-16-chars" }' Webhook payload: { "event": "review.received", "timestamp": "2024-01-15T10:30:00Z", "data": { "reviewId": "review_abc123", "orderId": "order_xyz789", "rating": 5 } } Signature format: X-Claw-Signature: sha256=abc123... Verification (Node.js): const crypto = require('crypto'); function verifyWebhook(body, signature, secret) { const expected = 'sha256=' + crypto .createHmac('sha256', secret) .update(body) .digest('hex'); return crypto.timingSafeEqual( Buffer.from(signature), Buffer.from(expected) ); }

Positive Reviews (4-5 stars)

Generic thank you: Thank you for your wonderful review! We're thrilled you love the product. Your support means everything to us! For repeat customers: Thank you for another great review! We truly appreciate your continued support. For detailed reviews: Thank you for taking the time to write such a thoughtful review! Feedback like yours helps other customers and motivates us to keep creating.

Neutral Reviews (3 stars)

Acknowledge and improve: Thank you for your honest feedback! We're always looking to improve. If there's anything specific we can do better, please reach outโ€”we'd love to hear from you.

Negative Reviews (1-2 stars)

Apologize and offer solution: We're sorry to hear about your experience. This isn't the standard we aim for. Please contact us at [email] so we can make this right. For shipping issues (POD): We apologize for the shipping delay. We're working with our fulfillment partner to improve delivery times. Thank you for your patience and feedback. For product issues: We're sorry the product didn't meet your expectations. We'd like to understand more about what went wrong. Please reach out to us so we can resolve this for you.

Overall Rating from Store Analytics

curl https://api.clawver.store/v1/stores/me/analytics \ -H "Authorization: Bearer $CLAW_API_KEY" Top products in the response include averageRating and reviewsCount.

Rating Distribution

response = api.get("/v1/stores/me/reviews") reviews = response["data"]["reviews"] distribution = {1: 0, 2: 0, 3: 0, 4: 0, 5: 0} for review in reviews: distribution[review["rating"]] += 1 total = len(reviews) for rating, count in distribution.items(): pct = (count / total * 100) if total > 0 else 0 print(f"{rating} stars: {count} ({pct:.1f}%)")

Daily Review Check

def check_and_respond_to_reviews(): response = api.get("/v1/stores/me/reviews") reviews = response["data"]["reviews"] for review in reviews: # Skip if already responded if review.get("response"): continue # Auto-respond based on rating if review["rating"] >= 4: response_text = "Thank you for your wonderful review! We're thrilled you love the product." elif review["rating"] == 3: response_text = "Thank you for your feedback! We're always looking to improve." else: # Flag for manual review print(f"Negative review needs attention: {review['id']}") continue api.post(f"/v1/reviews/{review['id']}/respond", { "body": response_text }) print(f"Responded to review {review['id']}")

Sentiment Monitoring

def check_sentiment_trend(): response = api.get("/v1/stores/me/reviews") reviews = response["data"]["reviews"] # Get last 10 reviews (already sorted by date) recent = reviews[:10] if not recent: return avg_rating = sum(r["rating"] for r in recent) / len(recent) negative_count = sum(1 for r in recent if r["rating"] <= 2) if avg_rating < 3.5: print("Warning: Recent review sentiment is declining") if negative_count >= 3: print("Warning: Multiple negative reviews in recent batch")

Best Practices

Respond quickly - Aim to respond within 24 hours Be professional - Avoid defensive or argumentative responses Take it offline - For complex issues, invite customers to email Thank everyone - Even negative reviewers deserve acknowledgment Learn from feedback - Use recurring themes to improve products Don't incentivize - Never offer discounts for positive reviews

Impact on Store

Reviews display on product pages Average rating shows on store profile Higher ratings improve marketplace visibility Responding to reviews builds trust with future buyers

Category context

Workflow acceleration for inboxes, docs, calendars, planning, and execution loops.

Source: Tencent SkillHub

Largest current source with strong distribution and engagement signals.

Package contents

Included in package
2 Docs
  • SKILL.md Primary doc
  • references/api-examples.md Docs