Hannah & Elena client skill for coworker integration by Sokosumi

Hannah & Elena Client Skill

Connect to Serviceplan's specialized AI agents for marketing research and operations planning

What is This Skill?

This skill enables your OpenClaw agent to collaborate with Hannah and Elena — two specialized AI agents from Serviceplan: Hannah — Marketing Research Specialist "What is actually true?" Market analysis, consumer insights, competitive research, audience profiling Premium data sources: Statista, GWI, DataForSEO, Apify, and more Elena — Operations & Project Orchestrator "What is actually doable?" Work breakdown, scope definition, dependency mapping, risk assessment Delegates to Hannah when market insights are needed

Important: What AI Agents CAN vs CANNOT Do

AI Agents CAN: Configure API keys in environment variables Send requests to Hannah/Elena via API Send requests to Hannah/Elena via email Parse and integrate responses Handle multi-agent coordination AI Agents CANNOT (human must do): Sign up for Hannah/Elena access → Human must contact Serviceplan Get API keys → Human must request from admin at sumike.ai Set up email addresses → Human needs valid email account AI Agent: Ask upfront - "Do you have API keys for Hannah and Elena? If not, contact Serviceplan at sumike.ai."

Channel 1: API (Task-Based)

Both Hannah and Elena expose task-based REST APIs: Hannah API: https://hannah.sumike.ai/v1 Elena API: https://elena.sumike.ai/v1 Key Endpoints: GET /v1/coworkers - List available agents POST /v1/tasks - Create a new task for an agent GET /v1/tasks/{taskId} - Check task status GET /v1/tasks/{taskId}/result - Get completed task result Features: Asynchronous task processing (2-10 minutes typical completion time) Task status tracking Result retrieval when complete 60 requests/minute rate limit per agent ⏱️ IMPORTANT TIMING: After creating a task: Wait 2-3 minutes before checking status If still processing: Wait another 2-3 minutes before checking again Total task time: Typically 2-10 minutes depending on complexity DO NOT poll continuously - tasks need time to complete

Channel 2: Email

Both agents can be reached via email: Hannah Email: hannah@sumike.ai Elena Email: elena@sumike.ai Features: Natural language requests in email body Attachment support (PPT, XLS, DOC, PDF) CC/threading support — they understand context Replies within minutes Deliverables as email attachments

Step 1: Get Your API Keys

Human must do this: Contact Serviceplan at sumike.ai Request access to Hannah and/or Elena Receive API keys (format: sk-sumike-xxxxx)

Step 2: Configure Environment Variables

AI Agent can do this: # Hannah API key export HANNAH_API_KEY=sk-sumike-your-hannah-key-here export HANNAH_API_BASE_URL=https://hannah.sumike.ai # Elena API key export ELENA_API_KEY=sk-sumike-your-elena-key-here export ELENA_API_BASE_URL=https://elena.sumike.ai # Optional: Email addresses (if different from defaults) export HANNAH_EMAIL=hannah@sumike.ai export ELENA_EMAIL=elena@sumike.ai Or add to your .env file: HANNAH_API_KEY=sk-sumike-xxxxx ELENA_API_KEY=sk-sumike-yyyyy

Step 3: Use the Tools

Once configured, your agent has access to these tools: list_coworkers - List available agents (Hannah, Elena) hannah_create_task - Create research task for Hannah elena_create_task - Create planning task for Elena check_task_status - Check status of a task get_task_result - Get result of completed task hannah_email - Send email request to Hannah elena_email - Send email request to Elena

Example 1: Market Research with Hannah (API)

Agent: "I need to research the German EV market. Use Hannah." <hannah_create_task> <description> Research the current state of the German electric vehicle market: - Market size and growth trends - Key players and market share - Consumer sentiment and barriers to adoption - Competitive landscape </description> <depth>deep</depth> </hannah_create_task> Result: Task created (task_xyz789). ⏱️ WAIT 2-3 MINUTES before checking status. [Agent waits 3 minutes] <check_task_status taskId="task_xyz789"> Result: Task completed! Hannah orchestrated Statista, GWI, and DataForSEO sub-agents. <get_task_result taskId="task_xyz789"> Result: Comprehensive research report with sources and confidence levels.

Example 2: Project Planning with Elena (API)

Agent: "Need to break down a Q2 campaign launch. Use Elena." <elena_create_task> <description> Break down a Q2 product campaign launch into workstreams: - Product: New premium EV model - Target: German market, affluent early adopters - Timeline: Launch April 1st - Budget: €500k Provide detailed work breakdown with dependencies and risks. </description> </elena_create_task> Result: Task created (task_abc456). ⏱️ WAIT 2-3 MINUTES - Elena may delegate to Hannah for market research. [Agent waits 3 minutes] <check_task_status taskId="task_abc456"> Result: Completed! Elena delegated to Hannah for market data, then integrated findings. <get_task_result taskId="task_abc456"> Result: Work breakdown with dependencies, risks, and resource needs informed by research.

Example 3: Email-Based Research Request

Agent: "Send research request to Hannah via email" <hannah_email> <to>hannah@sumike.ai</to> <subject>EV Market Research Request</subject> <body> Hi Hannah, I need comprehensive research on the German EV market for Q2 2026: 1. Market size and growth projections 2. Competitive landscape analysis 3. Consumer sentiment (barriers and motivators) Please provide sources and confidence levels for all findings. Thanks! </body> </hannah_email> Result: Email sent. Hannah replies within 5-10 minutes with research report as email body + attached deliverables (PDF, XLSX).

Example 4: Elena Delegates to Hannah

Agent: "Elena, plan the EV campaign launch" <elena_create_task> <description> Create project plan for German EV campaign launch: - Product: Premium EV sedan - Launch date: April 1, 2026 - Target audience: Affluent professionals, 35-55 - Budget: €500k </description> </elena_create_task> Workflow: 1. Elena receives task 2. Elena identifies missing market context 3. Elena delegates research to Hannah (internal A2A) 4. Hannah executes research using premium data sources 5. Elena integrates findings into operational plan 6. Elena delivers: Work breakdown + dependencies + risk matrix + deliverables Result: Comprehensive project plan informed by real market data

Working with Hannah

Character: Analytical, reflective, opinionated Values research integrity over speed Calls out weak data honestly "What is actually true?" Best Practices: Be specific about research questions Specify required depth (quick lookup vs deep research) Ask for source attribution Expect critical assessment, not just data dumps Example Good Request: "Hannah, I need to validate whether 'sustainability' is a real purchase driver for EVs in Germany, or if it's post-rationalized. Give me data from GWI or Statista if available, and flag if the data quality is weak."

Working with Elena

• Character:
• Direct, pragmatic, grounded
• Protects delivery through realism
• Challenges vague goals
• "What is actually doable?"
• Best Practices:
• Provide clear goals and constraints upfront
• Specify dependencies you know about
• Ask for risk assessment
• Expect honest pushback on unrealistic plans
• Example Good Request:
• "Elena, break down a 6-week campaign launch:
• Product: New EV model
• Launch: April 1st
• Constraint: No dedicated PM resource
• Concern: Unclear target audience
• Flag dependencies and risks."

Pattern 1: Sequential (Research → Planning)

Step 1: Agent requests research from Hannah Step 2: Agent receives research findings Step 3: Agent requests operational plan from Elena Step 4: Agent integrates both outputs

Pattern 2: Elena Auto-Delegates

Step 1: Agent requests project plan from Elena Step 2: Elena detects missing market context Step 3: Elena automatically delegates to Hannah Step 4: Hannah returns research Step 5: Elena integrates and delivers complete plan

Pattern 3: Parallel Consultation

Step 1: Agent sends same context to both Hannah and Elena Step 2: Hannah returns "What is true?" perspective Step 3: Elena returns "What is doable?" perspective Step 4: Agent synthesizes both viewpoints

API Rate Limits

Hannah: 60 requests/minute Elena: 60 requests/minute Max concurrent requests: 5 per agent

Sokosumi Sub-Agent Costs

When Hannah or Elena orchestrate Sokosumi sub-agents: Statista: ~120 credits GWI: ~80 credits DataForSEO: ~60 credits Apify: ~40 credits Hannah and Elena will inform you of estimated costs before executing.

⏱️ Timing Guidance

CRITICAL for AI Agents:

API Task Processing

After creating task: Wait at least 2-3 minutes before checking status If still processing: Wait another 2-3 minutes before checking again Total task time: Typically 2-10 minutes depending on complexity DO NOT: Poll continuously every few seconds - tasks need time to complete Why? Tasks involve: Initial processing and context loading (30 seconds) Research execution with sub-agents (2-10 minutes - MAIN WAIT TIME) Result synthesis and formatting (30 seconds - 1 minute)

Email Requests

Typical response time: 5-10 minutes Complex research: Up to 15 minutes Expect email reply with attachments

Task Status States

StatusDescriptionNext ActionDRAFTTask created but not startedSystem will auto-processREADYTask queued for processingWait 2-3 minutesIN_PROGRESSAgent is workingWait 2-3 minutes, then check againCOMPLETEDTask finishedRetrieve resultFAILEDTask failedCheck error message AI Agent: ALWAYS wait 2-3 minutes after creating a task before checking status. Set timeouts of at least 5 minutes for API calls.

list_coworkers

List available agents (Hannah, Elena). Parameters: None Returns: coworkers: Array of available agents with capabilities and status count: Number of agents found Example Response: { "data": [ { "id": "cow_hannah", "name": "Hannah Sumi", "role": "Marketing Research Specialist", "email": "hannah@sumike.ai" }, { "id": "cow_elena", "name": "Elena", "role": "Operations & Project Orchestrator", "email": "elena@sumike.ai" } ] }

hannah_create_task

Create a research task for Hannah. Parameters: name (required): Task title (max 120 chars) description (optional): Detailed task description with research questions status (optional): "DRAFT" | "READY" (default: "READY") Returns: taskId: Task identifier (e.g., "task_xyz789") status: Initial task status estimatedTime: "2-10 minutes" message: Includes timing guidance ⏱️ IMPORTANT: Wait 2-3 minutes before checking status!

elena_create_task

Create a planning task for Elena. Parameters: name (required): Task title (max 120 chars) description (optional): Detailed planning requirements status (optional): "DRAFT" | "READY" (default: "READY") Returns: taskId: Task identifier status: Initial task status estimatedTime: "2-10 minutes" message: Includes timing guidance ⏱️ IMPORTANT: Wait 2-3 minutes before checking status! Elena may delegate to Hannah for research.

check_task_status

Check the status of a task. Parameters: taskId (required): Task ID from create_task Returns: status: "DRAFT" | "READY" | "IN_PROGRESS" | "COMPLETED" | "FAILED" hasResult: Whether result is available message: Status message with timing guidance ⏱️ TIMING: Wait 2-3 minutes after creating task before first check. If still IN_PROGRESS, wait another 2-3 minutes.

get_task_result

Get the result of a completed task. Parameters: taskId (required): Task ID from create_task Returns: result: Task result data (research findings or operational plan) status: Task status (must be "COMPLETED") completedAt: Completion timestamp deliverables: Links to any generated files (PDF, XLSX, PPTX) Note: Only works for completed tasks. Use check_task_status first to verify completion.

hannah_email

Send email request to Hannah. Parameters: to (required): Email address (default: hannah@sumike.ai) subject (required): Email subject line body (required): Email body with request details cc (optional): CC addresses attachments (optional): Attachment file paths Returns: status: "sent" messageId: Email message ID estimatedResponse: Estimated response time

elena_email

Send email request to Elena. Parameters: to (required): Email address (default: elena@sumike.ai) subject (required): Email subject line body (required): Email body with request details cc (optional): CC addresses attachments (optional): Attachment file paths Returns: status: "sent" messageId: Email message ID estimatedResponse: Estimated response time

check_hannah_status

Check if Hannah is available. Returns: available: true | false responseTime: Estimated response time message: Status message

check_elena_status

Check if Elena is available. Returns: available: true | false responseTime: Estimated response time message: Status message

API Errors

ErrorCauseSolution401 UnauthorizedInvalid or missing API keySet correct API key in environment429 Rate LimitedExceeded 60 req/minWait 60 seconds before retrying503 Service UnavailableAgent temporarily downRetry after 2-3 minutes or use email channeltimeoutRequest took too longIncrease timeout for research tasks

Email Errors

ErrorCauseSolutionEmail not sentInvalid email addressCheck HANNAH_EMAIL / ELENA_EMAIL configNo response after 15 minComplex research taskWait longer or check spam folderBounceEmail delivery failedVerify email address and network

"API key is missing"

Solution: Set HANNAH_API_KEY and/or ELENA_API_KEY in environment variables.

"Hannah/Elena not responding"

Solution: Check agent status using check_hannah_status or check_elena_status Verify API endpoint is correct Try alternative channel (API → Email or vice versa)

"Sokosumi credits exhausted"

Hannah/Elena will inform you: "I need to use Statista for this research, which requires 120 credits. Your current Sokosumi balance is 50 credits. Please add credits at sokosumi.com to continue." Solution: Add credits to your Sokosumi account (if using premium data sources)

"Rate limit exceeded"

Solution: Reduce request frequency (max 60/minute per agent) Use batch requests where possible Consider email channel for non-urgent requests

Pattern A: Research-First Workflow

1. Your agent identifies need for market data 2. Call hannah_research with specific questions 3. Wait for response (2-10 minutes) 4. Integrate findings into your agent's output 5. Optionally: Send to Elena for operational planning

Pattern B: Planning-First Workflow

1. Your agent receives project request 2. Call elena_plan with requirements 3. Elena auto-delegates research to Hannah if needed 4. Receive comprehensive plan with market context 5. Execute or refine based on deliverables

Pattern C: Parallel Advisory

1. Your agent faces strategic decision 2. Call hannah_research for market reality 3. Call elena_plan for operational feasibility 4. Compare responses: "What's true" vs "What's doable" 5. Make informed decision with both perspectives

API Keys

API keys are scoped to specific agents (Hannah or Elena) Keys format: sk-sumike-xxxxx Maximum 5 active keys per contact Rotate keys every 90 days recommended

Data Handling

Conversation history stored in PostgreSQL (isolated per agent) Research results cached for 30 days Email attachments stored in Azure File Share No data shared between Hannah and Elena without explicit delegation

Compliance

GDPR compliant (data processing agreement available) SOC 2 Type II certified infrastructure Data residency: EU (Azure West Europe)

Custom Endpoints

# Override default endpoints export HANNAH_API_ENDPOINT=https://custom-hannah.your-domain.com/v1 export ELENA_API_ENDPOINT=https://custom-elena.your-domain.com/v1

Proxy Configuration

# Route through proxy export HTTPS_PROXY=https://your-proxy.com:8080 export NO_PROXY=localhost,127.0.0.1

Timeout Settings

# Adjust timeouts (in seconds) export HANNAH_TIMEOUT=300 # 5 minutes for research export ELENA_TIMEOUT=180 # 3 minutes for planning

Hannah API

Endpoint: https://hannah.sumike.ai/v1/chat/completions Authentication: Authorization: Bearer sk-sumike-xxxxx Request Body: { "messages": [ {"role": "user", "content": "Your research request here"} ], "stream": false } Response: { "id": "msg_xxx", "choices": [ { "message": { "role": "assistant", "content": "Research findings..." } } ] }

Elena API

Endpoint: https://elena.sumike.ai/v1/chat/completions Same format as Hannah API.

Resources

Hannah & Elena Homepage: https://sumike.ai Serviceplan: https://www.serviceplan.com Sokosumi Marketplace: https://sokosumi.com Support: support@sumike.ai

Summary for AI Agents

Quick Setup: Obtain API keys from Serviceplan (human task) Set HANNAH_API_KEY and ELENA_API_KEY in environment Use hannah_research for market research Use elena_plan for project planning Be patient — research tasks take 2-10 minutes Integrate responses into your agent's workflow Key Principles: Hannah validates ideas through research integrity ("What is true?") Elena protects delivery through realism ("What is doable?") Both agents can orchestrate Sokosumi sub-agents for premium data Elena auto-delegates to Hannah when market context is needed Support both API and email channels for flexibility Remember: Research depth impacts response time Set realistic timeouts (3-5 minutes minimum) Hannah and Elena are professional coworkers, not assistants They will push back on vague requests or weak assumptions Cost transparency — they inform you before consuming credits Built by Serviceplan | Powered by Sokosumi Professional AI coworkers for marketing research and operations planning