# Send Crisp Skill to your agent
Hand the extracted package to your coding agent with a concrete install brief instead of figuring it out manually.
## Fast path
- Download the package from Yavira.
- Extract it into a folder your agent can access.
- Paste one of the prompts below and point your agent at the extracted folder.
## Suggested prompts
### New install

```text
I downloaded a skill package from Yavira. Read SKILL.md from the extracted folder and install it by following the included instructions. Then review README.md for any prerequisites, environment setup, or post-install checks. Tell me what you changed and call out any manual steps you could not complete.
```
### Upgrade existing

```text
I downloaded an updated skill package from Yavira. Read SKILL.md from the extracted folder, compare it with my current installation, and upgrade it while preserving any custom configuration unless the package docs explicitly say otherwise. Then review README.md for any prerequisites, environment setup, or post-install checks. Summarize what changed and any follow-up checks I should run.
```
## Machine-readable fields
```json
{
  "schemaVersion": "1.0",
  "item": {
    "slug": "crisp",
    "name": "Crisp Skill",
    "source": "tencent",
    "type": "skill",
    "category": "开发工具",
    "sourceUrl": "https://clawhub.ai/paul-phan/crisp",
    "canonicalUrl": "https://clawhub.ai/paul-phan/crisp",
    "targetPlatform": "OpenClaw"
  },
  "install": {
    "downloadUrl": "/downloads/crisp",
    "sourceDownloadUrl": "https://wry-manatee-359.convex.site/api/v1/download?slug=crisp",
    "sourcePlatform": "tencent",
    "targetPlatform": "OpenClaw",
    "packageFormat": "ZIP package",
    "primaryDoc": "SKILL.md",
    "includedAssets": [
      "README.md",
      "SKILL.md",
      "scripts/crisp.py",
      "references/api.md"
    ],
    "downloadMode": "redirect",
    "sourceHealth": {
      "source": "tencent",
      "slug": "crisp",
      "status": "healthy",
      "reason": "direct_download_ok",
      "recommendedAction": "download",
      "checkedAt": "2026-05-02T05:43:38.851Z",
      "expiresAt": "2026-05-09T05:43:38.851Z",
      "httpStatus": 200,
      "finalUrl": "https://wry-manatee-359.convex.site/api/v1/download?slug=crisp",
      "contentType": "application/zip",
      "probeMethod": "head",
      "details": {
        "probeUrl": "https://wry-manatee-359.convex.site/api/v1/download?slug=crisp",
        "contentDisposition": "attachment; filename=\"crisp-1.0.0.zip\"",
        "redirectLocation": null,
        "bodySnippet": null,
        "slug": "crisp"
      },
      "scope": "item",
      "summary": "Item download looks usable.",
      "detail": "Yavira can redirect you to the upstream package for this item.",
      "primaryActionLabel": "Download for OpenClaw",
      "primaryActionHref": "/downloads/crisp"
    },
    "validation": {
      "installChecklist": [
        "Use the Yavira download entry.",
        "Review SKILL.md after the package is downloaded.",
        "Confirm the extracted package contains the expected setup assets."
      ],
      "postInstallChecks": [
        "Confirm the extracted package includes the expected docs or setup files.",
        "Validate the skill or prompts are available in your target agent workspace.",
        "Capture any manual follow-up steps the agent could not complete."
      ]
    }
  },
  "links": {
    "detailUrl": "https://openagent3.xyz/skills/crisp",
    "downloadUrl": "https://openagent3.xyz/downloads/crisp",
    "agentUrl": "https://openagent3.xyz/skills/crisp/agent",
    "manifestUrl": "https://openagent3.xyz/skills/crisp/agent.json",
    "briefUrl": "https://openagent3.xyz/skills/crisp/agent.md"
  }
}
```
## Documentation

### Crisp Customer Support

Crisp is a customer support platform. Use this skill when the user needs to:

Check for new messages in the inbox
Read conversation history
Search conversations
Send replies to customers
Check conversation status

### Credentials

Crisp requires authentication via HTTP headers with a token identifier and key (Basic Auth), plus the website ID for the API URL.

Set these as environment variables (stored securely, never logged):

CRISP_WEBSITE_ID - Your website identifier (e.g., 0f4c...)
CRISP_TOKEN_ID - Your Plugin Token Identifier (e.g., e47d...)
CRISP_TOKEN_KEY - Your Plugin Token Key (e.g., a7d7...)

### Check Inbox Status

scripts/crisp.py inbox list --page 1

### Read Conversation

scripts/crisp.py conversation get <session_id>

### Get Messages in Conversation

scripts/crisp.py messages get <session_id>

### Send a Reply

scripts/crisp.py message send <session_id> "Your reply text here"

### Search Conversations

scripts/crisp.py conversations search "query terms" --filter unresolved --max 10

### Mark as Read

scripts/crisp.py conversation read <session_id>

### Resolve Conversation

scripts/crisp.py conversation resolve <session_id>

### API Reference

Key endpoints used:

GET /v1/website/{website_id}/conversations/{page} - List conversations
GET /v1/website/{website_id}/conversation/{session_id} - Get conversation details
GET /v1/website/{website_id}/conversation/{session_id}/messages - Get messages
POST /v1/website/{website_id}/conversation/{session_id}/message - Send message
PATCH /v1/website/{website_id}/conversation/{session_id}/read - Mark as read
PATCH /v1/website/{website_id}/conversation/{session_id} - Update/resolve

Base URL: https://api.crisp.chat

### Notes

Always ask before sending customer replies to confirm tone/content
Check for meta.email in conversation for customer email
Verify CRISP_WEBSITE_ID, CRISP_TOKEN_ID, and CRISP_TOKEN_KEY are set before running commands
Use --json flag for script output when parsing programmatically
## Trust
- Source: tencent
- Verification: Indexed source record
- Publisher: paul-phan
- Version: 1.0.0
## Source health
- Status: healthy
- Item download looks usable.
- Yavira can redirect you to the upstream package for this item.
- Health scope: item
- Reason: direct_download_ok
- Checked at: 2026-05-02T05:43:38.851Z
- Expires at: 2026-05-09T05:43:38.851Z
- Recommended action: Download for OpenClaw
## Links
- [Detail page](https://openagent3.xyz/skills/crisp)
- [Send to Agent page](https://openagent3.xyz/skills/crisp/agent)
- [JSON manifest](https://openagent3.xyz/skills/crisp/agent.json)
- [Markdown brief](https://openagent3.xyz/skills/crisp/agent.md)
- [Download page](https://openagent3.xyz/downloads/crisp)