# Send Incident & PCN Handling Pack (UK) to your agent Hand the extracted package to your coding agent with a concrete install brief instead of figuring it out manually. ## Fast path - Download the package from Yavira. - Extract it into a folder your agent can access. - Paste one of the prompts below and point your agent at the extracted folder. ## Suggested prompts ### New install ```text I downloaded a skill package from Yavira. Read SKILL.md from the extracted folder and install it by following the included instructions. Tell me what you changed and call out any manual steps you could not complete. ``` ### Upgrade existing ```text I downloaded an updated skill package from Yavira. Read SKILL.md from the extracted folder, compare it with my current installation, and upgrade it while preserving any custom configuration unless the package docs explicitly say otherwise. Summarize what changed and any follow-up checks I should run. ``` ## Machine-readable fields ```json { "schemaVersion": "1.0", "item": { "slug": "incident-pcn-evidence-appeal-corrective-actions-uk", "name": "Incident & PCN Handling Pack (UK)", "source": "tencent", "type": "skill", "category": "内容创作", "sourceUrl": "https://clawhub.ai/KOwl64/incident-pcn-evidence-appeal-corrective-actions-uk", "canonicalUrl": "https://clawhub.ai/KOwl64/incident-pcn-evidence-appeal-corrective-actions-uk", "targetPlatform": "OpenClaw" }, "install": { "downloadUrl": "/downloads/incident-pcn-evidence-appeal-corrective-actions-uk", "sourceDownloadUrl": "https://wry-manatee-359.convex.site/api/v1/download?slug=incident-pcn-evidence-appeal-corrective-actions-uk", "sourcePlatform": "tencent", "targetPlatform": "OpenClaw", "packageFormat": "ZIP package", "primaryDoc": "SKILL.md", "includedAssets": [ "SKILL.md", "references/evidence-capture-standard.md", "assets/appeal-pack-cover-template.docx-ready.md", "assets/follow-up-monitoring-template.md", "assets/incident-manager-brief-template.md", "assets/timeline-template.md" ], "downloadMode": "redirect", "sourceHealth": { "source": "tencent", "status": "healthy", "reason": "direct_download_ok", "recommendedAction": "download", "checkedAt": "2026-04-23T16:43:11.935Z", "expiresAt": "2026-04-30T16:43:11.935Z", "httpStatus": 200, "finalUrl": "https://wry-manatee-359.convex.site/api/v1/download?slug=4claw-imageboard", "contentType": "application/zip", "probeMethod": "head", "details": { "probeUrl": "https://wry-manatee-359.convex.site/api/v1/download?slug=4claw-imageboard", "contentDisposition": "attachment; filename=\"4claw-imageboard-1.0.1.zip\"", "redirectLocation": null, "bodySnippet": null }, "scope": "source", "summary": "Source download looks usable.", "detail": "Yavira can redirect you to the upstream package for this source.", "primaryActionLabel": "Download for OpenClaw", "primaryActionHref": "/downloads/incident-pcn-evidence-appeal-corrective-actions-uk" }, "validation": { "installChecklist": [ "Use the Yavira download entry.", "Review SKILL.md after the package is downloaded.", "Confirm the extracted package contains the expected setup assets." ], "postInstallChecks": [ "Confirm the extracted package includes the expected docs or setup files.", "Validate the skill or prompts are available in your target agent workspace.", "Capture any manual follow-up steps the agent could not complete." ] } }, "links": { "detailUrl": "https://openagent3.xyz/skills/incident-pcn-evidence-appeal-corrective-actions-uk", "downloadUrl": "https://openagent3.xyz/downloads/incident-pcn-evidence-appeal-corrective-actions-uk", "agentUrl": "https://openagent3.xyz/skills/incident-pcn-evidence-appeal-corrective-actions-uk/agent", "manifestUrl": "https://openagent3.xyz/skills/incident-pcn-evidence-appeal-corrective-actions-uk/agent.json", "briefUrl": "https://openagent3.xyz/skills/incident-pcn-evidence-appeal-corrective-actions-uk/agent.md" } } ``` ## Documentation ### PURPOSE Turn incident/PCN inputs into an evidence pack: clean manager brief, timeline, appeal cover draft, corrective actions, and follow-up monitoring. ### WHEN TO USE “Build a PCN appeal pack using CCTV and timeline notes.” “Summarise these incident notes into a clean manager brief.” “Create corrective actions and follow-up monitoring for this incident.” DO NOT USE WHEN… The request is general driving advice or admin tasks (invoice chasing, calendar, IT support). No artefact is requested and details are too vague. ### INPUTS REQUIRED: Incident/PCN basics: date/time, location, vehicle reg, driver, allegation/contravention Evidence list (CCTV, photos, telematics, delivery notes, correspondence, portal screenshots) Any deadlines (appeal window) OPTIONAL: Existing timeline notes, witness statements, customer communications Internal policy/SOP excerpts for corrective actions (paste text) EXAMPLES: “PCN: bus lane; CCTV link notes; delivery timestamp proof; need appeal pack.” ### OUTPUTS incident-manager-brief.md timeline.md appeal-pack-cover.md (Word-ready) corrective-actions.md follow-up-monitoring.md (Excel-ready) Success criteria: Clear chronology and evidence references Appeal pack is factual and consistent with evidence Corrective actions have owners and review dates ### WORKFLOW Confirm whether this is a PCN appeal, an internal incident, or both. IF unclear → STOP AND ASK THE USER. Build manager brief using assets/incident-manager-brief-template.md. Construct a timeline using assets/timeline-template.md. IF key dates/times are missing → STOP AND ASK THE USER for them. Evidence capture standard: Apply references/evidence-capture-standard.md (label, store location, integrity notes). Draft appeal cover using assets/appeal-pack-cover-template.docx-ready.md. Keep factual; cite evidence refs; avoid speculative claims. Propose corrective actions and monitoring using assets/follow-up-monitoring-template.md. If asked to edit existing packs → ASK FIRST. ### OUTPUT FORMAT # timeline.md | Date/time | Event | Source/evidence ref | Notes | |----------|-------|----------------------|------| ### SAFETY & EDGE CASES Don’t fabricate evidence or outcomes. If evidence is weak or contradictory, present it as “unconfirmed” and list gaps. ### EXAMPLES Input: “PCN appeal with CCTV and notes” Output: brief + timeline + appeal cover + actions + monitoring tracker ## Trust - Source: tencent - Verification: Indexed source record - Publisher: KOwl64 - Version: 1.0.0 ## Source health - Status: healthy - Source download looks usable. - Yavira can redirect you to the upstream package for this source. - Health scope: source - Reason: direct_download_ok - Checked at: 2026-04-23T16:43:11.935Z - Expires at: 2026-04-30T16:43:11.935Z - Recommended action: Download for OpenClaw ## Links - [Detail page](https://openagent3.xyz/skills/incident-pcn-evidence-appeal-corrective-actions-uk) - [Send to Agent page](https://openagent3.xyz/skills/incident-pcn-evidence-appeal-corrective-actions-uk/agent) - [JSON manifest](https://openagent3.xyz/skills/incident-pcn-evidence-appeal-corrective-actions-uk/agent.json) - [Markdown brief](https://openagent3.xyz/skills/incident-pcn-evidence-appeal-corrective-actions-uk/agent.md) - [Download page](https://openagent3.xyz/downloads/incident-pcn-evidence-appeal-corrective-actions-uk)