# Send ServiceNow Agent to your agent Hand the extracted package to your coding agent with a concrete install brief instead of figuring it out manually. ## Fast path - Download the package from Yavira. - Extract it into a folder your agent can access. - Paste one of the prompts below and point your agent at the extracted folder. ## Suggested prompts ### New install ```text I downloaded a skill package from Yavira. Read SKILL.md from the extracted folder and install it by following the included instructions. Tell me what you changed and call out any manual steps you could not complete. ``` ### Upgrade existing ```text I downloaded an updated skill package from Yavira. Read SKILL.md from the extracted folder, compare it with my current installation, and upgrade it while preserving any custom configuration unless the package docs explicitly say otherwise. Summarize what changed and any follow-up checks I should run. ``` ## Machine-readable fields ```json { "schemaVersion": "1.0", "item": { "slug": "servicenow-agent", "name": "ServiceNow Agent", "source": "tencent", "type": "skill", "category": "开发工具", "sourceUrl": "https://clawhub.ai/TheSethRose/servicenow-agent", "canonicalUrl": "https://clawhub.ai/TheSethRose/servicenow-agent", "targetPlatform": "OpenClaw" }, "install": { "downloadUrl": "/downloads/servicenow-agent", "sourceDownloadUrl": "https://wry-manatee-359.convex.site/api/v1/download?slug=servicenow-agent", "sourcePlatform": "tencent", "targetPlatform": "OpenClaw", "packageFormat": "ZIP package", "primaryDoc": "SKILL.md", "includedAssets": [ "SKILL.md", "cli.mjs", "references/aggregate-api.yaml", "references/attachment.yaml", "references/service-catalog-api.yaml", "references/table-api.yaml" ], "downloadMode": "redirect", "sourceHealth": { "source": "tencent", "status": "healthy", "reason": "direct_download_ok", "recommendedAction": "download", "checkedAt": "2026-05-07T17:22:31.273Z", "expiresAt": "2026-05-14T17:22:31.273Z", "httpStatus": 200, "finalUrl": "https://wry-manatee-359.convex.site/api/v1/download?slug=afrexai-annual-report", "contentType": "application/zip", "probeMethod": "head", "details": { "probeUrl": "https://wry-manatee-359.convex.site/api/v1/download?slug=afrexai-annual-report", "contentDisposition": "attachment; filename=\"afrexai-annual-report-1.0.0.zip\"", "redirectLocation": null, "bodySnippet": null }, "scope": "source", "summary": "Source download looks usable.", "detail": "Yavira can redirect you to the upstream package for this source.", "primaryActionLabel": "Download for OpenClaw", "primaryActionHref": "/downloads/servicenow-agent" }, "validation": { "installChecklist": [ "Use the Yavira download entry.", "Review SKILL.md after the package is downloaded.", "Confirm the extracted package contains the expected setup assets." ], "postInstallChecks": [ "Confirm the extracted package includes the expected docs or setup files.", "Validate the skill or prompts are available in your target agent workspace.", "Capture any manual follow-up steps the agent could not complete." ] } }, "links": { "detailUrl": "https://openagent3.xyz/skills/servicenow-agent", "downloadUrl": "https://openagent3.xyz/downloads/servicenow-agent", "agentUrl": "https://openagent3.xyz/skills/servicenow-agent/agent", "manifestUrl": "https://openagent3.xyz/skills/servicenow-agent/agent.json", "briefUrl": "https://openagent3.xyz/skills/servicenow-agent/agent.md" } } ``` ## Documentation ### ServiceNow Table API Read Only Use this skill to read data from ServiceNow via the Table API. Do not create or update or delete records. ### Configuration Set these environment variables in the .env file in this folder. SERVICENOW_DOMAIN instance domain such as myinstance.service-now.com SERVICENOW_USERNAME username for basic auth SERVICENOW_PASSWORD password for basic auth If your domain already includes https:// then use it as is. Otherwise requests should be made to: https://$SERVICENOW_DOMAIN ### Allowed Operations GET only Use only the GET endpoints from these files. openapi.yaml for Table API references/attachment.yaml for Attachment API references/aggregate-api.yaml for Aggregate API references/service-catalog-api.yaml for Service Catalog API ### List records GET /api/now/table/{tableName} ### Get a record by sys_id GET /api/now/table/{tableName}/{sys_id} Never use POST or PUT or PATCH or DELETE. ### Common Query Params Table API sysparm_query encoded query such as active=true^priority=1 sysparm_fields comma separated fields to return sysparm_limit limit record count to keep small for safety sysparm_display_value true or false or all sysparm_exclude_reference_link true to reduce clutter See openapi.yaml for the full list of parameters. ### CLI Use the bundled CLI for all reads. It pulls auth from .env by default. You can override with flags. ### Command overview list table lists records from a table get table sys_id fetches one record by sys_id batch file.json runs multiple read requests in one call attach reads attachments and file content stats table aggregates stats schema table lists valid field names and types history table sys_id reads full comment and work note timeline sc endpoint Service Catalog GET endpoints ### Auth flags --domain domain instance domain --username user --password pass ### Query flags Use any of these as --sysparm_* flags. --sysparm_query --sysparm_fields --sysparm_limit --sysparm_display_value --sysparm_exclude_reference_link --sysparm_suppress_pagination_header --sysparm_view --sysparm_query_category --sysparm_query_no_domain --sysparm_no_count ### Attachment API params --sysparm_query --sysparm_suppress_pagination_header --sysparm_limit --sysparm_query_category ### Aggregate API params --sysparm_query --sysparm_avg_fields --sysparm_count --sysparm_min_fields --sysparm_max_fields --sysparm_sum_fields --sysparm_group_by --sysparm_order_by --sysparm_having --sysparm_display_value --sysparm_query_category ### Service Catalog params --sysparm_view --sysparm_limit --sysparm_text --sysparm_offset --sysparm_category --sysparm_type --sysparm_catalog --sysparm_top_level_only --record_id --template_id --mode ### Output --pretty pretty print JSON output --out path save binary attachment content to a file ### Examples List recent incidents. node cli.mjs list incident --sysparm_limit 5 --sysparm_fields number,short_description,priority,sys_id Query with a filter. node cli.mjs list cmdb_ci --sysparm_query "operational_status=1^install_status=1" --sysparm_limit 10 Fetch a single record. node cli.mjs get incident --sysparm_fields number,short_description,opened_at Override auth on the fly. node cli.mjs list incident --domain myinstance.service-now.com --username admin --password "***" --sysparm_limit 3 Attachment metadata and file download. node cli.mjs attach list --sysparm_query "table_name=incident" --sysparm_limit 5 node cli.mjs attach file --out /tmp/attachment.bin Aggregate stats. node cli.mjs stats incident --sysparm_query "active=true^priority=1" --sysparm_count true Service Catalog read only GETs. node cli.mjs sc catalogs --sysparm_text "laptop" --sysparm_limit 5 node cli.mjs sc items --sysparm_text "mac" --sysparm_limit 5 node cli.mjs sc item node cli.mjs sc item-variables ### Service Catalog endpoints GET only cart delivery-address user_id validate-categories on-change-choices entity_id catalogs catalog sys_id catalog-categories sys_id category sys_id items item sys_id item-variables sys_id item-delegation item_sys_id user_sys_id producer-record producer_id record_id record-wizard record_id wizard_id generate-stage-pool quantity step-configs wishlist wishlist-item cart_item_id wizard sys_id ### Schema Inspection Use this if you are unsure of a field name. node cli.mjs schema incident ### Reading Ticket History Use this to read the full conversation instead of just the current state. node cli.mjs history incident ### Specialist presets Create JSON batch files under specialists/ to run multiple reads at once. specialists/incidents.json Each entry supports sysparm_* fields plus these items. name label in the batch output table target table sys_id optional single record fetch Run a batch preset. node cli.mjs batch specialists/incidents.json --pretty ### Output The Table API returns JSON by default. Results appear under result. ### Notes Keep result sizes small with sysparm_limit. Use sysparm_fields to avoid large payloads. This skill is read only by design. ### Summary of the Agent Toolkit list and get show the current state of records. attach shows files and screenshots. stats shows analytics and aggregates. sc shows requested item variables. schema shows the database map to correct errors. history shows the timeline of human conversations. ### Observations & Notes (important) Service Catalog endpoints may return empty arrays depending on catalog content and search text — try more specific --sysparm_text terms or increase --sysparm_limit. sysparm_display_value is enabled by default for table reads to return human-friendly values (e.g., user names instead of sys_ids). If you need raw system ids, pass --sysparm_display_value false. Keep --sysparm_limit small for agent-initiated queries to avoid large payloads and timeouts. Prefer stats for counts or aggregates instead of downloading many rows. Attachments: metadata is available via attach list/attach get; use attach file --out to download binary content for local analysis. Schema inspection (schema) avoids guessing field names and is the recommended first step before reading unknown tables. History (history) fetches journal entries (comments/work_notes) from sys_journal_field and is useful to read the full conversation thread for a ticket. Use --pretty to make JSON outputs readable for human review and to help the agent summarize long results. ### Recommended Batch Presets I recommend these specialist JSON presets under specialists/ to speed up common read workflows. They are safe (read-only) and demonstrate how to combine related reads. specialists/inspect_incident_schema.json — schema inspection for incident: [ { "name": "schema-incident", "table": "sys_dictionary", "sysparm_query": "name=incident^elementISNOTEMPTY", "sysparm_fields": "element,column_label,internal_type,reference", "sysparm_limit": 500 } ] specialists/incident_history_template.json — history template (replace with the target sys_id before running): [ { "name": "incident-history", "table": "sys_journal_field", "sysparm_query": "name=incident^element_id=", "sysparm_fields": "value,element,sys_created_on,sys_created_by", "sysparm_order_by": "sys_created_on", "sysparm_limit": 500 } ] specialists/attachments_incident.json — recent attachments for incident table: [ { "name": "recent-incident-attachments", "table": "attachment", "sysparm_query": "table_name=incident", "sysparm_fields": "sys_id,file_name,content_type,table_sys_id,sys_created_on", "sysparm_limit": 20 } ] How to use these: For schema: node cli.mjs batch specialists/inspect_incident_schema.json --pretty For history: replace then node cli.mjs batch specialists/incident_history_template.json --pretty (or run node cli.mjs history incident --pretty) For attachments: node cli.mjs batch specialists/attachments_incident.json --pretty, then node cli.mjs attach file --out /tmp/file to download a file. These presets are intentionally read-only and conservative (limits set small). Feel free to ask for additional presets (P1 dashboards, recent changes, escalations). ## Trust - Source: tencent - Verification: Indexed source record - Publisher: TheSethRose - Version: 0.1.1 ## Source health - Status: healthy - Source download looks usable. - Yavira can redirect you to the upstream package for this source. - Health scope: source - Reason: direct_download_ok - Checked at: 2026-05-07T17:22:31.273Z - Expires at: 2026-05-14T17:22:31.273Z - Recommended action: Download for OpenClaw ## Links - [Detail page](https://openagent3.xyz/skills/servicenow-agent) - [Send to Agent page](https://openagent3.xyz/skills/servicenow-agent/agent) - [JSON manifest](https://openagent3.xyz/skills/servicenow-agent/agent.json) - [Markdown brief](https://openagent3.xyz/skills/servicenow-agent/agent.md) - [Download page](https://openagent3.xyz/downloads/servicenow-agent)