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Tencent SkillHub · Content Creation

Incident & PCN Handling Pack (UK)

Builds incident/PCN evidence packs with timelines, appeal drafts, corrective actions, and follow-up monitoring. USE WHEN handling PCNs or incidents needing documentation.

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High Signal

Builds incident/PCN evidence packs with timelines, appeal drafts, corrective actions, and follow-up monitoring. USE WHEN handling PCNs or incidents needing documentation.

⬇ 0 downloads ★ 0 stars Unverified but indexed

Install for OpenClaw

Quick setup
  1. Download the package from Yavira.
  2. Extract the archive and review SKILL.md first.
  3. Import or place the package into your OpenClaw setup.

Requirements

Target platform
OpenClaw
Install method
Manual import
Extraction
Extract archive
Prerequisites
OpenClaw
Primary doc
SKILL.md

Package facts

Download mode
Yavira redirect
Package format
ZIP package
Source platform
Tencent SkillHub
What's included
SKILL.md, references/evidence-capture-standard.md, assets/appeal-pack-cover-template.docx-ready.md, assets/follow-up-monitoring-template.md, assets/incident-manager-brief-template.md, assets/timeline-template.md

Validation

  • Use the Yavira download entry.
  • Review SKILL.md after the package is downloaded.
  • Confirm the extracted package contains the expected setup assets.

Install with your agent

Agent handoff

Hand the extracted package to your coding agent with a concrete install brief instead of figuring it out manually.

  1. Download the package from Yavira.
  2. Extract it into a folder your agent can access.
  3. Paste one of the prompts below and point your agent at the extracted folder.
New install

I downloaded a skill package from Yavira. Read SKILL.md from the extracted folder and install it by following the included instructions. Tell me what you changed and call out any manual steps you could not complete.

Upgrade existing

I downloaded an updated skill package from Yavira. Read SKILL.md from the extracted folder, compare it with my current installation, and upgrade it while preserving any custom configuration unless the package docs explicitly say otherwise. Summarize what changed and any follow-up checks I should run.

Trust & source

Release facts

Source
Tencent SkillHub
Verification
Indexed source record
Version
1.0.0

Documentation

ClawHub primary doc Primary doc: SKILL.md 8 sections Open source page

PURPOSE

Turn incident/PCN inputs into an evidence pack: clean manager brief, timeline, appeal cover draft, corrective actions, and follow-up monitoring.

WHEN TO USE

“Build a PCN appeal pack using CCTV and timeline notes.” “Summarise these incident notes into a clean manager brief.” “Create corrective actions and follow-up monitoring for this incident.” DO NOT USE WHEN… The request is general driving advice or admin tasks (invoice chasing, calendar, IT support). No artefact is requested and details are too vague.

INPUTS

REQUIRED: Incident/PCN basics: date/time, location, vehicle reg, driver, allegation/contravention Evidence list (CCTV, photos, telematics, delivery notes, correspondence, portal screenshots) Any deadlines (appeal window) OPTIONAL: Existing timeline notes, witness statements, customer communications Internal policy/SOP excerpts for corrective actions (paste text) EXAMPLES: “PCN: bus lane; CCTV link notes; delivery timestamp proof; need appeal pack.”

OUTPUTS

incident-manager-brief.md timeline.md appeal-pack-cover.md (Word-ready) corrective-actions.md follow-up-monitoring.md (Excel-ready) Success criteria: Clear chronology and evidence references Appeal pack is factual and consistent with evidence Corrective actions have owners and review dates

WORKFLOW

Confirm whether this is a PCN appeal, an internal incident, or both. IF unclear → STOP AND ASK THE USER. Build manager brief using assets/incident-manager-brief-template.md. Construct a timeline using assets/timeline-template.md. IF key dates/times are missing → STOP AND ASK THE USER for them. Evidence capture standard: Apply references/evidence-capture-standard.md (label, store location, integrity notes). Draft appeal cover using assets/appeal-pack-cover-template.docx-ready.md. Keep factual; cite evidence refs; avoid speculative claims. Propose corrective actions and monitoring using assets/follow-up-monitoring-template.md. If asked to edit existing packs → ASK FIRST.

OUTPUT FORMAT

# timeline.md | Date/time | Event | Source/evidence ref | Notes | |----------|-------|----------------------|------|

SAFETY & EDGE CASES

Don’t fabricate evidence or outcomes. If evidence is weak or contradictory, present it as “unconfirmed” and list gaps.

EXAMPLES

Input: “PCN appeal with CCTV and notes” Output: brief + timeline + appeal cover + actions + monitoring tracker

Category context

Writing, remixing, publishing, visual generation, and marketing content production.

Source: Tencent SkillHub

Largest current source with strong distribution and engagement signals.

Package contents

Included in package
6 Docs
  • SKILL.md Primary doc
  • assets/appeal-pack-cover-template.docx-ready.md Docs
  • assets/follow-up-monitoring-template.md Docs
  • assets/incident-manager-brief-template.md Docs
  • assets/timeline-template.md Docs
  • references/evidence-capture-standard.md Docs