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ServiceNow Agent

Read-only CLI access to ServiceNow Table, Attachment, Aggregate, and Service Catalog APIs; includes schema inspection and history retrieval (read-only).

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Read-only CLI access to ServiceNow Table, Attachment, Aggregate, and Service Catalog APIs; includes schema inspection and history retrieval (read-only).

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Install for OpenClaw

Quick setup
  1. Download the package from Yavira.
  2. Extract the archive and review SKILL.md first.
  3. Import or place the package into your OpenClaw setup.

Requirements

Target platform
OpenClaw
Install method
Manual import
Extraction
Extract archive
Prerequisites
OpenClaw
Primary doc
SKILL.md

Package facts

Download mode
Yavira redirect
Package format
ZIP package
Source platform
Tencent SkillHub
What's included
SKILL.md, cli.mjs, references/aggregate-api.yaml, references/attachment.yaml, references/service-catalog-api.yaml, references/table-api.yaml

Validation

  • Use the Yavira download entry.
  • Review SKILL.md after the package is downloaded.
  • Confirm the extracted package contains the expected setup assets.

Install with your agent

Agent handoff

Hand the extracted package to your coding agent with a concrete install brief instead of figuring it out manually.

  1. Download the package from Yavira.
  2. Extract it into a folder your agent can access.
  3. Paste one of the prompts below and point your agent at the extracted folder.
New install

I downloaded a skill package from Yavira. Read SKILL.md from the extracted folder and install it by following the included instructions. Tell me what you changed and call out any manual steps you could not complete.

Upgrade existing

I downloaded an updated skill package from Yavira. Read SKILL.md from the extracted folder, compare it with my current installation, and upgrade it while preserving any custom configuration unless the package docs explicitly say otherwise. Summarize what changed and any follow-up checks I should run.

Trust & source

Release facts

Source
Tencent SkillHub
Verification
Indexed source record
Version
0.1.1

Documentation

ClawHub primary doc Primary doc: SKILL.md 24 sections Open source page

ServiceNow Table API Read Only

Use this skill to read data from ServiceNow via the Table API. Do not create or update or delete records.

Configuration

Set these environment variables in the .env file in this folder. SERVICENOW_DOMAIN instance domain such as myinstance.service-now.com SERVICENOW_USERNAME username for basic auth SERVICENOW_PASSWORD password for basic auth If your domain already includes https:// then use it as is. Otherwise requests should be made to: https://$SERVICENOW_DOMAIN

Allowed Operations GET only

Use only the GET endpoints from these files. openapi.yaml for Table API references/attachment.yaml for Attachment API references/aggregate-api.yaml for Aggregate API references/service-catalog-api.yaml for Service Catalog API

List records

GET /api/now/table/{tableName}

Get a record by sys_id

GET /api/now/table/{tableName}/{sys_id} Never use POST or PUT or PATCH or DELETE.

Common Query Params Table API

sysparm_query encoded query such as active=true^priority=1 sysparm_fields comma separated fields to return sysparm_limit limit record count to keep small for safety sysparm_display_value true or false or all sysparm_exclude_reference_link true to reduce clutter See openapi.yaml for the full list of parameters.

CLI

Use the bundled CLI for all reads. It pulls auth from .env by default. You can override with flags.

Command overview

list table lists records from a table get table sys_id fetches one record by sys_id batch file.json runs multiple read requests in one call attach reads attachments and file content stats table aggregates stats schema table lists valid field names and types history table sys_id reads full comment and work note timeline sc endpoint Service Catalog GET endpoints

Auth flags

--domain domain instance domain --username user --password pass

Query flags

Use any of these as --sysparm_* flags. --sysparm_query --sysparm_fields --sysparm_limit --sysparm_display_value --sysparm_exclude_reference_link --sysparm_suppress_pagination_header --sysparm_view --sysparm_query_category --sysparm_query_no_domain --sysparm_no_count

Attachment API params

--sysparm_query --sysparm_suppress_pagination_header --sysparm_limit --sysparm_query_category

Aggregate API params

--sysparm_query --sysparm_avg_fields --sysparm_count --sysparm_min_fields --sysparm_max_fields --sysparm_sum_fields --sysparm_group_by --sysparm_order_by --sysparm_having --sysparm_display_value --sysparm_query_category

Service Catalog params

--sysparm_view --sysparm_limit --sysparm_text --sysparm_offset --sysparm_category --sysparm_type --sysparm_catalog --sysparm_top_level_only --record_id --template_id --mode

Output

--pretty pretty print JSON output --out path save binary attachment content to a file

Examples

List recent incidents. node cli.mjs list incident --sysparm_limit 5 --sysparm_fields number,short_description,priority,sys_id Query with a filter. node cli.mjs list cmdb_ci --sysparm_query "operational_status=1^install_status=1" --sysparm_limit 10 Fetch a single record. node cli.mjs get incident <sys_id> --sysparm_fields number,short_description,opened_at Override auth on the fly. node cli.mjs list incident --domain myinstance.service-now.com --username admin --password "***" --sysparm_limit 3 Attachment metadata and file download. node cli.mjs attach list --sysparm_query "table_name=incident" --sysparm_limit 5 node cli.mjs attach file <sys_id> --out /tmp/attachment.bin Aggregate stats. node cli.mjs stats incident --sysparm_query "active=true^priority=1" --sysparm_count true Service Catalog read only GETs. node cli.mjs sc catalogs --sysparm_text "laptop" --sysparm_limit 5 node cli.mjs sc items --sysparm_text "mac" --sysparm_limit 5 node cli.mjs sc item <sys_id> node cli.mjs sc item-variables <sys_id>

Service Catalog endpoints GET only

cart delivery-address user_id validate-categories on-change-choices entity_id catalogs catalog sys_id catalog-categories sys_id category sys_id items item sys_id item-variables sys_id item-delegation item_sys_id user_sys_id producer-record producer_id record_id record-wizard record_id wizard_id generate-stage-pool quantity step-configs wishlist wishlist-item cart_item_id wizard sys_id

Schema Inspection

Use this if you are unsure of a field name. node cli.mjs schema incident

Reading Ticket History

Use this to read the full conversation instead of just the current state. node cli.mjs history incident <sys_id>

Specialist presets

Create JSON batch files under specialists/ to run multiple reads at once. specialists/incidents.json Each entry supports sysparm_* fields plus these items. name label in the batch output table target table sys_id optional single record fetch Run a batch preset. node cli.mjs batch specialists/incidents.json --pretty

Output

The Table API returns JSON by default. Results appear under result.

Notes

Keep result sizes small with sysparm_limit. Use sysparm_fields to avoid large payloads. This skill is read only by design.

Summary of the Agent Toolkit

list and get show the current state of records. attach shows files and screenshots. stats shows analytics and aggregates. sc shows requested item variables. schema shows the database map to correct errors. history shows the timeline of human conversations.

Observations & Notes (important)

Service Catalog endpoints may return empty arrays depending on catalog content and search text โ€” try more specific --sysparm_text terms or increase --sysparm_limit. sysparm_display_value is enabled by default for table reads to return human-friendly values (e.g., user names instead of sys_ids). If you need raw system ids, pass --sysparm_display_value false. Keep --sysparm_limit small for agent-initiated queries to avoid large payloads and timeouts. Prefer stats for counts or aggregates instead of downloading many rows. Attachments: metadata is available via attach list/attach get; use attach file <sys_id> --out <path> to download binary content for local analysis. Schema inspection (schema) avoids guessing field names and is the recommended first step before reading unknown tables. History (history) fetches journal entries (comments/work_notes) from sys_journal_field and is useful to read the full conversation thread for a ticket. Use --pretty to make JSON outputs readable for human review and to help the agent summarize long results.

Recommended Batch Presets

I recommend these specialist JSON presets under specialists/ to speed up common read workflows. They are safe (read-only) and demonstrate how to combine related reads. specialists/inspect_incident_schema.json โ€” schema inspection for incident: [ { "name": "schema-incident", "table": "sys_dictionary", "sysparm_query": "name=incident^elementISNOTEMPTY", "sysparm_fields": "element,column_label,internal_type,reference", "sysparm_limit": 500 } ] specialists/incident_history_template.json โ€” history template (replace <SYS_ID> with the target sys_id before running): [ { "name": "incident-history", "table": "sys_journal_field", "sysparm_query": "name=incident^element_id=<SYS_ID>", "sysparm_fields": "value,element,sys_created_on,sys_created_by", "sysparm_order_by": "sys_created_on", "sysparm_limit": 500 } ] specialists/attachments_incident.json โ€” recent attachments for incident table: [ { "name": "recent-incident-attachments", "table": "attachment", "sysparm_query": "table_name=incident", "sysparm_fields": "sys_id,file_name,content_type,table_sys_id,sys_created_on", "sysparm_limit": 20 } ] How to use these: For schema: node cli.mjs batch specialists/inspect_incident_schema.json --pretty For history: replace <SYS_ID> then node cli.mjs batch specialists/incident_history_template.json --pretty (or run node cli.mjs history incident <SYS_ID> --pretty) For attachments: node cli.mjs batch specialists/attachments_incident.json --pretty, then node cli.mjs attach file <sys_id> --out /tmp/file to download a file. These presets are intentionally read-only and conservative (limits set small). Feel free to ask for additional presets (P1 dashboards, recent changes, escalations).

Category context

Code helpers, APIs, CLIs, browser automation, testing, and developer operations.

Source: Tencent SkillHub

Largest current source with strong distribution and engagement signals.

Package contents

Included in package
4 Config1 Docs1 Scripts
  • SKILL.md Primary doc
  • cli.mjs Scripts
  • references/aggregate-api.yaml Config
  • references/attachment.yaml Config
  • references/service-catalog-api.yaml Config
  • references/table-api.yaml Config