Requirements
- Target platform
- OpenClaw
- Install method
- Manual import
- Extraction
- Extract archive
- Prerequisites
- OpenClaw
- Primary doc
- SKILL.md
Tencent SkillHub · Other
AI Customer Service KB Builder
Build AI-powered customer service knowledge bases by extracting FAQs from documents or websites, enabling automated replies and multi-format exports.
skill openclawclawhub Free
Build AI-powered customer service knowledge bases by extracting FAQs from documents or websites, enabling automated replies and multi-format exports.
⬇ 0 downloads ★ 0 stars Unverified but indexed
Install for OpenClaw
Quick setup
- Download the package from Yavira.
- Extract the archive and review SKILL.md first.
- Import or place the package into your OpenClaw setup.
Package facts
- Download mode
- Yavira redirect
- Package format
- ZIP package
- Source platform
- Tencent SkillHub
- What's included
- SKILL.md, config.json, example-faq.txt, kb-builder.js, test-kb.json
Validation
- Use the Yavira download entry.
- Review SKILL.md after the package is downloaded.
- Confirm the extracted package contains the expected setup assets.
Install with your agent
Agent handoff
Hand the extracted package to your coding agent with a concrete install brief instead of figuring it out manually.
- Download the package from Yavira.
- Extract it into a folder your agent can access.
- Paste one of the prompts below and point your agent at the extracted folder.
New install
I downloaded a skill package from Yavira. Read SKILL.md from the extracted folder and install it by following the included instructions. Tell me what you changed and call out any manual steps you could not complete.
Upgrade existing
I downloaded an updated skill package from Yavira. Read SKILL.md from the extracted folder, compare it with my current installation, and upgrade it while preserving any custom configuration unless the package docs explicitly say otherwise. Summarize what changed and any follow-up checks I should run.
Trust & source
Release facts
- Source
- Tencent SkillHub
- Verification
- Indexed source record
- Version
- 1.0.0
Provenance
- Publisher
- dagangtj
- Source page
- View original listing
- Canonical URL
- Open canonical page
Documentation
Description
Help SMBs quickly build AI-powered customer service systems. Input FAQ documents or website URLs to automatically generate a knowledge base and configure auto-reply capabilities. 帮助中小企业快速搭建AI客服系统。输入FAQ文档或网站URL，自动生成知识库并配置自动回复功能。
Use When
Setting up customer service automation Building FAQ knowledge bases Configuring auto-reply systems Migrating customer service to AI
Capabilities
Extract FAQ from documents (PDF, TXT, MD, DOCX) Scrape FAQ from website URLs Generate structured knowledge base (JSON) Test Q&A matching Export to common formats (JSON, CSV, Markdown)
Basic Commands
# Extract from document node kb-builder.js extract --file ./faq.pdf --output ./kb.json # Extract from website node kb-builder.js scrape --url https://example.com/faq --output ./kb.json # Test knowledge base node kb-builder.js test --kb ./kb.json --query "退货政策是什么？" # Export to different formats node kb-builder.js export --kb ./kb.json --format csv --output ./kb.csv
Configuration
Create config.json: { "language": "zh-CN", "minConfidence": 0.7, "maxResults": 3, "fallbackMessage": "抱歉，我没有找到相关答案。请联系人工客服。" }
Example 1: Build from PDF
node kb-builder.js extract --file ./company-faq.pdf --output ./kb.json node kb-builder.js test --kb ./kb.json --query "如何退货？"
Example 2: Build from Website
node kb-builder.js scrape --url https://shop.example.com/help --output ./kb.json node kb-builder.js export --kb ./kb.json --format markdown --output ./faq.md
Example 3: Interactive Mode
node kb-builder.js interactive --kb ./kb.json # Then type questions to test responses
Output Format
Knowledge base JSON structure: { "version": "1.0", "language": "zh-CN", "entries": [ { "id": "q001", "question": "如何退货？", "answer": "您可以在收到商品后7天内申请退货...", "keywords": ["退货", "退款", "return"], "category": "售后服务" } ] }
Requirements
Node.js 18+ No external API keys needed for basic features Optional: OpenAI API key for enhanced matching
Security
All processing is local No data sent to external services (unless using OpenAI enhancement) Safe for sensitive business information
Limitations
PDF extraction requires readable text (not scanned images) Website scraping respects robots.txt Best results with structured FAQ pages
Author
Created for OpenClaw by Claude
License
MIT
Tags
customer-service, ai, knowledge-base, faq, automation, chatbot, 客服, 知识库
Category context
Long-tail utilities that do not fit the current primary taxonomy cleanly.
Source: Tencent SkillHub
Largest current source with strong distribution and engagement signals.
Package contents
Included in package
2 Config1 Docs1 Scripts1 Files
- SKILL.md
- kb-builder.js
- config.json
- test-kb.json
- example-faq.txt